Have a Question?
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Virtual
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In-Person
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COVID-19 Protocols
- How can I donate to one of the official charities of the Charity Challenge?
- How can I fundraise in support of one of the official charities of the Charity Challenge?
- How do I donate to an official charity?
- How does my charity participate in the Charity Challenge?
- What do I do with my cash and cheque pledges?
- Can I cancel my registration? Can I get a refund?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Can I transfer distances?
- Can my CRS Race Credit from a cancelled 2020 race be used for any CRS event?
- Does the CRS Race Credit expire?
- How do I confirm that I am registered?
- How long is my 2020 deferral code valid for?
- I accidentally registered twice. Can you remove my duplicate registration?
- If I deferred my 2020 entry, am I automatically registered for the next in-person event or do I have to register again?
- If I want to cancel my registration, what are my options?
- Do you mail race kits to addresses outside of Canada?
- If I do the Hat Trick (In-Person 21K and Virtual 10K & 5K) will I get two medals?
- Inputting your Results
- Is there a Race Kit Pickup for the Virtual events?
- What do I get with my Virtual Race?
- When will I get my shirt and medal if I run the virtual race?
- Articles coming soon
- Does the CRS Race Credit expire?
- How long is my 2020 deferral code valid for?
- If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the in-person event?
- If I am unable to participate on race day, can I transfer my bib to someone else?
- If I live outside of Canada, can I register for the In-Person event?
- If I want to cancel my registration, what are my options?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- What are the age requirements? How old must I be on race day?
- What is the Registration Cap for the In-Person events?
- When will registration open for the 21K de Montreal?
- Articles coming soon
- How do I provide proof of full vaccination?
- How do I provide proof of vaccination if someone else is picking up my race kit?
- What happens if I cannot provide proof of full vaccination by race day?
- What if I am not fully vaccinated by the date I pick up my race kit? Will I still be able to get my kit?
- What type of verification will I receive once I provide my proof of vaccination?
- Will everyone be required to show proof of vaccination at the event?
- Will you be storing information on my vaccination status?