Have a Question?
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Virtual
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In-Person
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COVID-19 Protocols
- How can I donate to one of the official charities of the Charity Challenge?
- How can I fundraise in support of one of the official charities of the Charity Challenge?
- How do I donate to an official charity?
- How does my charity participate in the Charity Challenge?
- What do I do with my cash and cheque pledges?
- Can I cancel my registration?
- Can I cancel my registration? Can I get a refund?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Can I transfer into another sub-event?
- Can my CRS Race Credit from a cancelled 2020 race be used for any CRS event?
- Does the CRS Race Credit expire?
- How do I confirm that I am registered?
- How do the shirts fit?
- How long is my 2020 deferral code valid for?
- I accidentally registered twice. Can you remove my duplicate registration?
- Do you mail race kits to addresses outside of Canada?
- How do I input my Results?
- If I do the Hat Trick (In-Person 21K and Virtual 10K & 5K) will I get two medals?
- Is there a Race Kit Pickup for the Virtual events?
- What do I get with my Virtual Race?
- What is the design of the shirt?
- When will I get my shirt and medal if I run the virtual race?
- Articles coming soon
- If my child is registered for the kids run, do I have to show proof of vaccination to run with them?
- What are the hours of baggage check on race day?
- When is Race Day?
- Will there be baggage check available on race day?
- Will we have to wear masks in the start, finish and party site areas?
- Will you be requiring everyone to be vaccinated against COVID-19 to participate in the in-person event?
- Can I cancel my registration?
- Can I transfer into another sub-event?
- Can I transfer my registration to another runner?
- Does the CRS Race Credit expire?
- How do the shirts fit?
- How long is my 2020 deferral code valid for?
- If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the in-person event?
- If I have tested positive or been exposed to COVID-19, will I be issued a refund for not attending the in-person event?
- If I live outside of Canada, can I register for the In-Person event?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- If I do the Hat Trick (In-Person 21K and Virtual 10K & 5K) will I get two medals?
- The shirt size I requested does not fit, can I exchange it?
- What is the design of the shirt?
- When is Race Kit Pickup?
- Where do I get my Age Category Prize?
- Will the In-Person events be timed?
- Articles coming soon