Entry Policies

Entries are non-refundable, non-deferrable, and cannot be transferred between races.

It is a Canada Running Series policy that entries are non-refundable, non-deferrable, and non-transferable between races. Entries may be transferred between participants within the same event. It is the responsibility of the entrant to pick up their packet from registration. Packets will not be mailed prior to or after the event. After the event has taken place T-shirts may not be available, and prior to the event are available on a “first-come, first-served” basis.

The transfer of a registration to another participant must be done by logging into our official registration platform here. Only transfers through Race Roster will be accepted as this is the only way to securely manage the transfer of a bib from one participant to another.

Accessibility Information

Service Animal Policy

Service animals are the only animals permitted on course.

Trained, accredited service animals (animals trained to assist individuals with a medical or physical disability) may be permitted on course, provided that the procedures below are followed.

  1. Accreditation documentation by a recognized Assistance Animal program or equivalent. Only working animals (not including retired, trainee and companion animals), are permitted on course.
  2. The service animal must wear an identification harness for the duration of the event.
  3. The owner is responsible to clean up after their service animal.
  4. Race officials have the right to refuse participation if the service animal poses a safety concern.

Please note that the required documentation is to be submitted at least two weeks prior to the event. All documentation and inquiries should be directed to info@canadarunningseries.com.

References:
Blind Persons’ Rights Act
Accessibility for Ontarians with Disabilities Act
Human Rights Code

Participants Requiring a Support Person

Toronto & Montreal Events

  1. The participant will register using the online registration system.
  2. Please contact info@canadarunningseries.com to provide your support person’s name and contact information.
  3. Your guide has 2 options:
    1. The guide can participate in the event at no cost.  They will need to complete the event waiver and wear the event “GUIDE” bib on their back.
    2. The guide can pay the full registration fee.  They will receive the event shirt, bib with timing chip & finisher medal.  They will need to wear the event “GUIDE” bib on their back.
  4. When the participant picks up their race kit, they will receive the additional “GUIDE” bib.

If you have any questions about the information above, please contact info@canadarunningseries.com.

Vancouver & Edmonton Events

For all Vancouver events, please email crswest@canadarunningseries.com to request registration of a support person, with the event and reason.

Wheelchair Participation

Participants requiring the use of a wheelchair are encouraged to register for the following events:

  • Banque Scotia 21K de Montreal
  • lululemon Toronto 10K
  • Scotiabank Vancouver Half-Marathon & 5K (only racing chairs permitted in the half-marathon distance — please contact race organizers)
  • Under Armour Eastside 10K
  • lululemon Edmonton 10K
  • Scotiabank Toronto Waterfront Marathon, Half Marathon & 5K

Due to the steep hills and narrow paths, we do not encourage participants requiring the use of a wheelchair to register for the following events:

  • Under Armour Spring Run-Off 8K & 5K
  • Oasis ZooRun 10K, 5K & Cub Run

Please note:

  • Motorized wheelchairs are permitted in the 5K events
    • must not exceed a speed of 5km/hour
    • must not exceed 40″ length x 30″ wide
  • Handcycles are not permitted
  • Early start times will not be permitted

If you have any questions about the information above, please contact info@canadarunningseries.com.

Accessible Customer Service Feedback

If you require an alternate assistive device or have any questions or comments with respect to the Accessible Customer Service or registration process offered by Canada Running Series, please contact us at info@canadarunningseries.com.

Environmental Responsibility

Vancouver Eastside 10K follows guidelines provided by the Council for Responsible Sport. Goals for an environmentally responsible event are:

  • All discarded clothing from Start Area is collected and donated to shelter programs
  • Surplus food remaining after the event is donated to local food banks
  • Proximity to transit reduces single occupancy vehicle trips
  • Water conservation methods are used on course and at Finish Area
  • Marketing materials are printed using biodegradable inks on FSC certified paper
  • Over 50% of provided food is locally produced, all is purchased locally
  • Recycling and composting facilities will be at the Finish Area, with the goal of diverting 90+% of all waste

Help us Run Green by following these tips:

  • If you can, leave your car at home – the start line is close to transit and free bike-valet services will be offered. If driving, consider carpooling with some friends.
  • Only take what you need — a lot of uneaten food is thrown away at events.
  • This applies to the water stations too — only take a cup if you need a drink.
  • Bring a reusable water bottle and refill at marked stations.
  • Recycle, recycle, and recycle! Clearly labelled recycling stations will be located on the route and in the finish area. They will be supervised by friendly and knowledgeable volunteers. Take all your waste and recycling to these stations — don’t litter on the course!
  • Don’t forget to recycle all items that you take home from the event. All materials are compostable or recyclable! If you’re unsure simply ask our volunteers before you leave!
  • Bring your small hard-to-recycle items from home for recycling. Green Chair are offering all runners and spectators free recycling for batteries, cell phones, small electronics and lightbulbs.

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