Under Armour Vancouver Eastside 10K FAQ
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Virtual
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In-Person
- Can I donate my swag items to charity?
- How can I donate to one of the official charities of the Under Armour Eastside 10K?
- How can I fundraise in support of one of the official charities of the Under Armour Eastside 10K?
- How do I donate to Trans Canada Trail or Trees for Life, as part of Canada Running Series sustainability initiatives?
- Can I cancel my registration?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Can I purchase a registration as a gift?
- Can I Switch into or out of an Impact Bib Registration?
- Can participants transfer between distances or virtual and in-person events?
- How do I confirm that I am registered?
- I accidentally registered twice. Can you remove a duplicate registration?
- The shirt size I requested does not fit, can I exchange it?
- What are the age requirements?
- What are the processing fees that I'm charged with my registration?
- Can I Switch into or out of an Impact Bib Registration?
- Can someone else pick up my race kit on my behalf?
- Do you mail race kits to addresses outside of Canada?
- How do I input my Results?
- If I live outside of Canada, can I register for the Virtual event?
- Is there Race Kit Pickup for the Virtual Events?
- How can I get to the race?
- What are the hours of Bag Check on race day?
- What if I want to participate with my friend who is in a different wave?
- When is Race Day?
- Will there be bag check available on race day?
- Will there be some place for me to pump or breastfeed before the race?
- Will we have to wear masks in the start, finish and post-race areas?
- Will you be requiring everyone to be vaccinated against COVID-19 to participate in the in-person event?
- Can I defer my entry due to pregnancy or postpartum?
- Can I purchase a registration as a gift?
- Can I Switch into or out of an Impact Bib Registration?
- How long is my 2020 deferral code valid for?
- I have a CRS Race Credit from another CRS event, can I use it for the 2025 race?
- If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the in-person event?
- If I am unable to participate on race day, can I transfer my bib to someone else?
- If I live outside of Canada, can I register for the in-person event?
- If I want to cancel my registration, what are my options?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- Articles coming soon
- Articles coming soon
- Does Race Roster's Enhanced Refund Protection Program require proof when making a claim?
- How do I provide proof of my claim?
- How do I submit a claim?
- I filed a claim and it was approved, where is my payment?
- If I transfer my registration, is the Enhanced Refund Protection policy applied to the new registration?
- Is there a deadline to submit a claim?
- What does the Enhanced Refund Protection offer?