MEDICAL INCIDENT
In the Event of a Medical Emergency or Non-Emergency:
- Call Medical Dispatch 1-800-444-1017
OR
- If you have a radio, notify via radio
- Radio message:
- You: “Medical, Medical, do you copy?”
- Medical: “Go for Medical”
Describe medical situation, location and follow the medical dispatcher’s instructions and questions.
FOR MEDICAL EMERGENCIES: If you cannot reach the 1-800 number after two attempts call 9-1-1.
CHECKLIST FOR REPORTING A MEDICAL INCIDENT:
- STAY calm, speak clearly and concisely
- STAY ON THE LINE with Medical until they have instructed you to disconnect
- STAY WITH THE PERSON requiring medical assistance until you have been cleared by Odyssey Medical
- Use LANDMARKS around you like intersections, building names and addresses, etc…
- Odyssey Medical will deploy services as required
AEDs are located at all Aid Stations on course, Medical tents in pre & post-race areas, Event Operations Centre, TCS Hospitality space in the Sheraton, Toronto Paramedic Services ambulances, and Finish Line Medical Compound.
How to operate an AED:
- Turn the AED on by opening the front cover and pressing the power button.
- The AED will talk to you and give you detailed instructions.
- Follow the directions of the AED.
- You can never hurt a patient by using an AED.
How to do Hands-Only CPR:
- If a runner collapses and is unconscious first call for help.
- Begin chest compressions by putting your hands in the centre of the chest
- Push down in the centre of the chest hard and fast.
- Push about two inches deep at a rate of 100 per minute until help comes
MISSING OR FOUND PERSON
- Introduce yourself & let them know you are going to help them.
- Call 1-800-444-1017 and advise, “We have a Missing/Found Person.”
- Follow the instructions you receive on the radio/phone.
- Take them to the closest announcer area: start, finish or Race Central.
- Never use the Missing Person’s name publicly.
SUSPICIOUS PACKAGES
- CLAIM: Ask if anyone in the area claims the item. If no one claims it, then go to the next step.
- COP: Tell the nearest police officer about the bag. If there isn’t a police officer nearby, go to the next step.
- CALL: If there isn’t a police officer nearby, call 1-800-444-1017. If you cannot reach this number after two attempts call 9-1-1.
- DO NOT TOUCH OR MOVE THE PACKAGE.
- Quietly move people from the package without causing a disruption or panic.
RADIO USE
Person #2 (receiver) to Person #1 (caller) – Person #2 (receiver) do you copy?
Go for Person #2
This is Person #2, go ahead Person #1
- Be BRIEF, LISTEN & SPEAK concisely
- ACKNOWLEDGE the receipt of all messages
- ENSURE your radio volume is set at a comfortable level
- NO SWEARING
- NO SHOUTING
- NO REPEATED CALLS
- DO NOT MOVE CHANNELS
EVACUATION PLAN
- Follow the directions of the Police, Race Management, and/or your radio Dispatcher
- If in immediate danger, evacuate to a safe location.
- If you self-evacuate or are part of a larger evacuation, once you are safe, call 1-800-444-1017.
- Instructions will be issued to the event team via radio and/or text message.

