Oasis ZooRun FAQs
-
Virtual
-
In-Person
- Can I cancel my registration?
- Can I use my deferral credit from the 2020 cancelled event?
- Can the CRS Credit be used for any CRS event?
- Does the CRS credit expire?
- Does the deferral credit expire?
- How do I confirm that I am registered?
- If I deferred my 2020 entry, am I automatically registered for the next in-person event or do I have to register again?
- The Shirt Size I requested does not fit, can I exchange it?
- What are the age requirements?
- What are the processing fees that I'm charged with my registration?
- Does the CRS credit expire?
- How long is my 2020 deferral code valid for?
- If I live outside of Canada, can I register for the in-person event?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- The Shirt Size I requested does not fit, can I exchange it?
- What are the age requirements? How old must I be on Race Day?
- What are the processing fees that I'm charged with my registration?
- What is the registration cap for the In-Person events?
- When will registration open for the Oasis ZooRun?
- Articles coming soon
- Does RegShield cover Covid related reasons?
- Does RegShield require proof when making a claim?
- How do I find the status of my claim?
- How do I provide proof of my claim?
- How do I submit a claim?
- I filed a claim and it was approved, where is my payment?
- If I transfer my registration to a new participant, can I still submit a claim?
- If I transfer my registration, is the RegShield policy applied to the new registration?
- Is there a deadline to submit a claim?
- What does RegShield cover?