Oasis ZooRun FAQs
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Virtual
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In-Person
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Covid-19 Protocols
- Can I cancel my registration?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Can I transfer distances?
- Can the CRS Credit be used for any CRS event?
- Does the CRS credit expire?
- How do I confirm that I am registered?
- I accidentally registered twice. Can you remove a duplicate registration?
- If I deferred my 2020 entry, am I automatically registered for 2021 or do I have to register again?
- The Shirt Size I requested does not fit, can I exchange it?
- What are the age requirements?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Can I transfer distances?
- Does the CRS credit expire?
- How long is my 2020 deferral code valid for?
- If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the in-person event?
- If I am unable to participate on race day, can I transfer my bib to someone else?
- If I live outside of Canada, can I register for the in-person event?
- If I want to cancel my registration, what are my options?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- The Shirt Size I requested does not fit, can I exchange it?
- If I have tested positive or been exposed to COVID-19, will I be issued a refund for not attending the in-person event?
- If my child is registered for the CubRun, do I have to show proof of vaccination to run with them?
- What are the hours of baggage check on race day?
- What if I want to run with my friend who is in a different wave?
- When is Race Day?
- Will there be baggage check available on race day?
- Will we have to wear masks in the start, finish and party site areas?
- Will you be requiring everyone to be vaccinated against COVID-19 to participate in the in-person event?
- Articles coming soon
- Articles coming soon