Oasis Zoo Run FAQs
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Virtual
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Pre-Race
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Race Day
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Post Race
Pre-Race
Race Day
Post-Race
- Can I use my complimentary Toronto Zoo admission when I go to pick-up my race shirt & medal at the Zoo?
- Do I have to run the full distance at one time?
- How do I redeem my complimentary entry to the Toronto Zoo?
- How do I upload my results?
- If someone in my household also registers, can we pay one $10 Shipping Fee?
- When will I get my shirt and medal if I run the virtual race?
- Why is there a $10 Shipping Fee?
- Will the shirts and medals be mailed out internationally?
Charity
- How can I fundraise in support of the Toronto Zoo Wildlife Conservancy?
- How can I make a donation to the Toronto Zoo Wildlife Conservancy?
- I was registered for the in-person event. Can I donate my full registration fee to the Toronto Zoo?
- I was registered for the in-person event. How do the options affect my fundraising?
- If I choose to run virtually and support the Toronto Zoo, will I receive a Charitable Tax Receipt?
About
Accessibility
Charity
Registration
- Can I cancel my registration?
- Can I change my shirt size/estimated finishing time/corral colour?
- How can I update my privacy settings?
- I accidentally registered twice. Can you remove a duplicate registration?
- I did not receive the registration confirmation – what should I do?
- Is there a charge to stay in the Zoo after the event?
- Is there an official hotel?
- When should I expect to receive my iTab?
- Where can I find my bib number?
- Where do I start the 5k if I’m participating with a Baby Stroller?
Updates
Volunteers
Start
- How do I get to the Toronto Zoo?
- What time does the 10k start?
- What time does the Cub Run start?
- What times does the 5k start?
- Where are the 10k water stations?
- Where are the 5k water stations?
- Where are the bathrooms for the 10k?
- Where are the bathrooms for the 5k?
- Where can I park and how much does it cost?
- Where do I start the 5k if I’m participating with a Baby Stroller? Show all articles ( 3 )
Course
- Are there any road closures in the area?
- What is the time limit for the 10k?
- What is the time limit for the 5k event?
- Where are the 10k water stations?
- Where are the 5k water stations?
- Where are the bathrooms for the 10k?
- Where are the bathrooms for the 5k?
- Where can I find a 10k course map?
- Where can I find a 5k course map?
- Where can I find a Cub Run Course Map? Show all articles ( 2 )
Finish Line
Cub Run
Baggage Check
Packet Pickup
Spectators & Supporters