Oasis ZooRun FAQs
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Virtual
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In-Person
- Can I cancel my registration?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Can I transfer distances?
- Can I use my deferral credit from the 2020 cancelled event?
- Can the CRS Credit be used for any CRS event?
- Does the CRS credit expire?
- Does the deferral credit expire?
- How do I confirm that I am registered?
- If I deferred my 2020 entry, am I automatically registered for the next in-person event or do I have to register again?
- The Shirt Size I requested does not fit, can I exchange it?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Can I defer my entry due to pregnancy or postpartum?
- Can I transfer distances?
- Does the CRS credit expire?
- How long is my 2020 deferral code valid for?
- If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the in-person event?
- If I am unable to participate on race day, can I transfer my bib to someone else?
- If I live outside of Canada, can I register for the in-person event?
- If I want to cancel my registration, what are my options?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- Are there washrooms at the start line?
- Is there a course time limit for the races?
- Is there food at the finish line?
- Is there water at the finish line?
- What happens if I don't complete the race within the course time limit?
- Where is the finish line?
- Will there be a water station on course?
- Will there be cheer stations along the course?
- Articles coming soon