Spring Run-Off FAQs
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Pre-Race
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Race Day
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Post Race
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COVID - 19
Registration
- Can I change distances?
- Can I change my shirt size/estimated finishing time/corral colour?
- Can I change the shirt size I initially requested?
- Can I participate with a Baby Stroller?
- Can I participate with a stroller?
- Can I run with my child in the Kids Run?
- Can I transfer my entry to another person?
- How can I track my family and friends?
- How can I update my privacy settings?
- I accidentally registered twice. Can you remove a duplicate registration? Show all articles ( 6 )
Updates
- Can I cancel my registration?
- Can I change distances?
- Can I change my shirt size/estimated finishing time/corral colour?
- Can I change the shirt size I initially requested?
- Can I transfer my entry to another person?
- How can I update my privacy settings?
- I accidentally registered twice. Can you remove a duplicate registration?
- My race times are wrong, how can they be corrected?
- What is RegShield and how does it work?
volunteers
Accessibility
about
- Are there any road closures in the area?
- Do you have any job opportunities?
- What are your Environmental / Green policies?
- What do I do if I have a complaint or feedback?
- What does the registration fee go towards?
- When is the Under Armour Spring Run-Off?
- Who can I talk to about sponsorship of your race?
Charity
Packet Pickup
Start
Course
- Can I participate with a stroller?
- Can I participate with my support device?
- Can I run with my child in the Kids Run?
- How can I track my family and friends?
- What is the time limit for the 5K event?
- What is the time limit for the 8K event?
- Where are the 5K Water Stations?
- Where are the 8K water stations?
- Where can I find a 5K course map?
- Where can I find a 8K course map?
Finish Line
Spectators & Supporters
Baggage Check
Swag
Awards & Results
Charity
Registration
- How long do I have to decide about transferring to the new November date versus next year?
- I can’t make the postponed date and am not able to transfer to next year, what are my options?
- What if I decide on one of the options to transfer and then change my mind?
- What is RegShield and how does it work?
- Why am I not able to get a refund if neither option works for me?
Virtual Race