Spring Run-Off FAQs
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Virtual
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In-Person
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Covid-19 Protocols
- Can I cancel my registration?
- Can I transfer distances?
- Can the CRS Credit be used for any CRS event?
- Does the CRS credit expire?
- How do I confirm that I am registered?
- How do the shirts fit?
- I accidentally registered twice. Can you remove a duplicate registration?
- If I deferred my 2020 entry, am I automatically registered for the next in-person event or do I have to register again?
- If I live outside of Canada, can I register for the Virtual event?
- The shirt size I requested does not fit, can I exchange it?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Do you mail race kits to addresses outside of Canada?
- How do I input my results?
- If I do the Thaw-Out Thirteen (In-Person 8K and Virtual 5K) will I get two medals?
- Is there a Race Kit Pickup for the Virtual Events?
- What do I get with my Virtual Race?
- When will I get my shirt and medal if I run the Virtual Race?
- What are the hours of baggage check on race day?
- What if I want to run with my friend who is in a different wave?
- When is Race Day?
- Will there be a baggage check available on race day?
- Will we have to wear masks in the start, finish and party site areas?
- Will you be requiring everyone to be vaccinated against COVID-19 to participate in the In-Person event?
- Can I transfer distances?
- Does the CRS credit expire?
- How long is my 2020 deferral code valid for?
- How much does the In-Person registration cost?
- If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the In-Person event?
- If I am unable to participate on race day, can I transfer my bib to someone else?
- If I live outside of Canada, can I register for the in-person event?
- If I live outside of Canada, can I register for the in-person event?
- If I want to cancel my registration, what are my options?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- Articles coming soon
Articles coming soon