Entry Policies

Entries are non-refundable, non-deferrable, and cannot be transferred between races.

It is a Canada Running Series policy that entries are non-refundable, non-deferrable, and non-transferable between races. Entries may be transferred between participants within the same event. It is the responsibility of the entrant to pick up their packet from registration. Packets will not be mailed prior to or after the event. After the event has taken place T-shirts may not be available, and prior to the event are available on a “first-come, first-served” basis.

The transfer of a registration to another participant must be done by logging into our official registration platform here. Only transfers through Race Roster will be accepted as this is the only way to securely manage the transfer of a bib from one participant to another.

Accessibility Information

Service Animal Policy

Service animals are the only animals permitted on course.

Trained, accredited service animals (animals trained to assist individuals with a medical or physical disability) may be permitted on course, provided that the procedures below are followed.

  1. Accreditation documentation by a recognized Assistance Animal program or equivalent. Only working animals (not including retired, trainee and companion animals), are permitted on course.
  2. The service animal must wear an identification harness for the duration of the event.
  3. The owner is responsible to clean up after their service animal.
  4. Race officials have the right to refuse participation if the service animal poses a safety concern.

Please note that the required documentation is to be submitted at least two weeks prior to the event. All documentation and inquiries should be directed to info@canadarunningseries.com.

References:
Blind Persons’ Rights Act
Accessibility for Ontarians with Disabilities Act
Human Rights Code

Participants Requiring a Support Person

Toronto & Montreal Events

  1. The participant will register using the online registration system.
  2. Please contact info@canadarunningseries.com to provide your support person’s name and contact information.
  3. Your guide has 2 options:
    1. The guide can participate in the event at no cost.  They will need to complete the event waiver and wear the event “GUIDE” bib on their back.
    2. The guide can pay the full registration fee.  They will receive the event shirt, bib with timing chip & finisher medal.  They will need to wear the event “GUIDE” bib on their back.
  4. When the participant picks up their race kit, they will receive the additional “GUIDE” bib.

If you have any questions about the information above, please contact info@canadarunningseries.com.

Vancouver & Edmonton Events

For all Vancouver events, please email crswest@canadarunningseries.com to request registration of a support person, with the event and reason.

Wheelchair Participation

Participants requiring the use of a wheelchair are encouraged to register for the following events:

  • Banque Scotia 21K de Montreal
  • lululemon Toronto 10K
  • Scotiabank Vancouver Half-Marathon & 5K (only racing chairs permitted in the half-marathon distance — please contact race organizers)
  • Under Armour Eastside 10K
  • lululemon Edmonton 10K
  • Scotiabank Toronto Waterfront Marathon, Half Marathon & 5K

Due to the steep hills and narrow paths, we do not encourage participants requiring the use of a wheelchair to register for the following events:

  • Under Armour Spring Run-Off 8K & 5K
  • Oasis ZooRun 10K, 5K & Cub Run

Please note:

  • Motorized wheelchairs are permitted in the 5K events
    • must not exceed a speed of 5km/hour
    • must not exceed 40″ length x 30″ wide
  • Handcycles are not permitted
  • Early start times will not be permitted

If you have any questions about the information above, please contact info@canadarunningseries.com.

Accessible Customer Service Feedback

If you require an alternate assistive device or have any questions or comments with respect to the Accessible Customer Service or registration process offered by Canada Running Series, please contact us at info@canadarunningseries.com.

Environmental Responsibility

We encourage you to join us in our efforts to be as eco-friendly as possible — in your travels, at Packet Pickup, on the course, and at the post-race celebration in High Park.

Here are some of the things we are doing to be green: 

Recycling from Start to Finish

We are being extra conscientious in our recycling efforts. Green for Life will be collecting and sorting all cardboard, plastics and other recyclables at the start, all the water stations on course, and at the finish. Please do your part and deposit your plastic water bottles in the recycling bins in the party site.

Composting Food — No Waste

We’ll have compost bins at the post-race located all over the party site for you to deposit your banana peels, apple cores, and other food waste.

We also give all the extra leftover food to Second Harvest.

Green Team

We have created a Green Team made of very energetic people who are there to help us and you make our event greener! They are making sure that the bins are well managed, that all the waste is in its right place. Please feel free to ask them questions about recycling and our exciting project!

NOW: What can you do to reduce your carbon footprint at our events?

Recycle — Don’t Waste — Be Self-Conscious

We try our best to make our events more eco-friendly because we believe that we all need to make an effort to respect Mother Earth and our environment. Please help us by putting your waste in the right bins. Don’t waste food; all leftovers will be donated to less fortunate people.

Reducing Your Carbon Footprint

We encourage all runners, family, friends and spectators to share a ride or take public transportation to the expo and to the race. If 10,000 runners all drove 20 miles, we’d produce about 100 tons of CO2. That’s because every mile you drive produces about one pound of carbon dioxide. So carpooling and public transport can dramatically reduce our footprint.

Check out www.ttc.ca and their Trip Planner to see what bus and/or streetcar you can take to our event. Fares: $3.25 per trip; or you can purchase a DAY PASS. Details of routes and fares at www.ttc.ca. For all inquiries regarding TTC service on race day: www.ttc.ca or call (416) 393-INFO (4636).

Read about some of the things the City of Toronto is doing to become a world-leader in Green initiatives: www.toronto.ca/environment/initiatives/ and www.toronto.ca/garbage/

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