How Can We Help?
-
Volunteers
-
Road Closures
- Articles Coming Soon
-
Registration
- Can I transfer distances?
- Does the CRS credit expire?
- If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the in-person event?
- If I am unable to participate on race day, can I transfer my bib to someone else?
- If I live outside of Canada, can I register for the in-person event?
- If I want to cancel my registration, what are my options?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- What are the age requirements? How old must I be on race day?
- What is the Registration cap for the In-Person event?
- When will registration open for the Toronto Waterfront 10K?
-
Course
-
Race Kit Pickup
-
Race Day
- What are my parking options at Exhibition Place?
- What are the hours of baggage check on race day?
- What if I want to run with my friend who is in a different wave?
- When is Race Day?
- Will there be baggage check available on race day?
- Will we have to wear a mask?
- Will you be requiring everyone to be vaccinated against COVID-19 to participate in the in-person event?
-
Results & Swag
- Can I change the shirt size I initially requested? How do I change my shirt size?
- If I do the Double Dip (In-Person 10K and Virtual 10K) will I get two medals?
- The shirt size I requested does not fit, can I exchange it?
- What is the design of the shirt?
- When is Race Kit Pickup?
- Where do I get my Age Category Prize?
- Will the in-person event be timed?
-
Charity
-
Accessibility
-
General
-
Shipping
-
Virtual Race Period
-
Results & Swag
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Can someone else pick up my race kit on my behalf?
- Do you mail race kits to addresses outside of Canada?
- How do I input my Virtual Race Results?
- If I do the Double Dip (In-Person 10K and Virtual 10K) will I get two medals?
- Is there Race Kit Pickup for the Virtual Events?
- The shirt size I requested does not fit, can I exchange it?
- What do I get with my Virtual Race?
- What is the design of the shirt?
- When will I get my race kit if I run the Virtual Race?
-
Charity
-
Registration
- Can I transfer distances?
- How do I confirm that I am registered?
- I accidentally registered twice. Can you remove a duplicate registration?
- If I want to cancel my registration, what are my options?
- What are the age requirements?
- What does the registration fee go towards in a virtual event?
- What happens if the event sells out?
-
Other