lululemon Edmonton 10K FAQs

Packet Pickup

• Can I change my corral and estimated finishing time?
• Can I pick up my race kit on race day?
• Can I pickup my entire team/group/family’s race kits?
• Can someone else pick up my race kit for me?
• I cannot make it to packet pickup, how can I get my race kit?
• I did not receive the registration confirmation – what should I do?
• What do I need to pick up my race kit?
• When and where do I pick-up my race kit?
• Where can I find my bib number?

Start Line

• Can I pick up my race kit on race day?
• How can I park around the start or finish line?
• How can I travel to the race?
• How do I know which corral I should start in?
• What time does the race start?
• When does the does the event start?
• Where are the bathrooms?
• Where are the water stations?
• Where does the 10K start?

Course

• Are there any road closures in the area?
• Can I participate with my support animal?
• Is there a course limit?
• Is there any entertainment on the course?
• What is the time limit?
• Where are the bathrooms?
• Where are the water stations?
• Where can I find a course map?
• Where can I find more information about participating with a visual impairment (blind)?

Finish Line

• How can I park around the start or finish line?
• Is there a course limit?
• My race times are wrong, how can they be corrected?
• What is the time limit?
• When should I expect to receive my iTab?
• Where are the bathrooms?
• Where are the water stations?
• Where can I meet my friends & family after the race?
• Where will the results be posted?

Baggage Check

• How does baggage check work?
• I forgot to pick up my bag after the race, where can I find it?
• What is the official bag size & why do we need to use official bags?
• Where is the 10K baggage check?

Awards & Results

• How can I update my privacy settings?
• I won an Age Category award, how do I claim my prize?
• My race times are wrong, how can they be corrected?
• What is Chip time vs Gun Time?
• When I ran my garmin/GPS had a different distance that the official distance markers. Why is this?
• When should I expect to receive my iTab?
• Where can I see results from previous years?
• Where will the results be posted?

Charity

• How do I make a donation to a participant?
• How do I make a donation to Wellspring Edmonton?
• How do I set up my personal pledge page?
• What does the registration fee go towards?
• Where can I find out more information about supporting the official charities?
• Where can I find out more information about supporting the official charities?

Spectators

• Are there any road closures in the area?
• How can I travel to the race?
• Is there any entertainment on the course?
• Where can I find a course map?
• Where can I meet my friends & family after the race?

Road Closures

• I need to get to a specific location that is affected by the road closures, can you help?
• What streets/roads are closed for this event?