Where I can participate in the Virtual Race?

By | Virtual Race Period | No Comments

Wherever you are! The joy of a Virtual Race is that you can start right outside your front door.

In order to avoid crowds and to adhere to social distancing we urge that you not follow the original route. Please follow the guidelines outlined by your local government regarding recreating outdoors to ensure you are keeping yourself and your community safe. Follow normal street lights and traffic regulations like any typical solo training that you do.

Do you have any safety tips for the virtual event?

By | Virtual Race Period | No Comments

Virtual Race Safety Tips

– Avoid high traffic pedestrian and vehicle areas. Run or walk close to home in your neighbourhood during a quieter time of day.
– Complete your run on a treadmill, if this is an option that is available to you and that you would prefer.
– Wear appropriate clothing. Be visible and dress for the weather.
– Bring water and/or nutrition if you’re planning a longer route.
– Carry a cell phone with you during your virtual race and tell someone the route you’re running in case of an emergency.
* follow the advice of your local public health authority, to help stop the spread of coronavirus.

Is there a shipping fee?

By | Shipping | No Comments

Domestic Shipping is included in the cost of each single-distance virtual entry fee and covers packaging, labour and postage/courier fees. Participants will be responsible for a $10 shipping charge if a race kit is returned to CRS due to an error in their address. We only ship to Canadian Addresses.

Can I transfer distances?

By | Registration, Registration | No Comments
Participants can transfer between sub-events until June 2nd at 11:59pm through the Race Roster platform.
*Please note that there is only one transfer available per registration, and transfers into a sold out sub-event are not permitted.
To transfer your distance, visit the Event Page and click the ‘Transfer’ button on the left hand menu.
There is a $10 administrative fee to transfer between events, plus any additional registration fee difference between events.
Note that all transfers into/between the In-Person events are no longer permitted.
If you would like to transfer your distance or your In-Person registration to virtual, you must do so at the Help Desk at the Under Armour Brand House store during Race Kit Pickup Hours.

If I want to cancel my registration, what are my options?

By | Registration, Registration | No Comments
Race entries are non-refundable and non-deferrable, as noted in the waiver you accepted during registration.
If you purchased the Enhanced Refund Protection during registration, you can file your claim here: https://requestmyrefund.com/enhancedrefundprogram/refund
You can review the terms and conditions in your original confirmation email to see if you are eligible for a refund.
You also have the option to transfer your registration to another participant or another sub-event prior to the transfer deadline of June 2nd.
You do not need to email us if you are transferring your registration, you will just need to follow the instructions linked above.

How can I fundraise in support of KidSport Toronto?

By | Charity, Charity | No Comments
Simply personalize your Fundraising Page, then send it around to family and friends.
1) To customize your page, select Donate to participant,  search for your name, and click on Donate.
2) Sign In to Race Roster if not yet logged in (top right).
3) Click  Edit fundraising page  below the profile image on the  right-hand  side.
4) Specify your fundraising goal, write a personal message, and upload a photo.
5) Be sure to scroll down and click Save updated fundraising information.