What happens if the event sells out?

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Unfortunately there is limited space in this event, and once we are sold out, we are unable to open more spaces. We do not maintain a waitlist for our events. We hope you will join us for another of our races. You can find our events here: www.canadarunningseries.com

How do I confirm that I am registered?

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You would have received a confirmation email as soon as your registration is confirmed. If you did not receive a confirmation please check your junk mail or promotions folder in your inbox first. If you cannot see the email, follow the steps below:

– Sign in to your Participant Dashboard.
– Click the confirmation number listed beside your virtual event distance
– Your registration confirmation details will pop up in a new window. You can select to print this receipt for your records

If you are having trouble, please email us at info@canadarunningseries.com

Can I transfer distances?

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Our deadline for online changes was on May 27th. However, We will be allowing runners to transfer their bib at the Help Desk at Race Kit pickup on June 15th-June 17th only. (See Race Kit Pickup schedule here: https://canadarunningseries.com/toronto-10k-about-faq/where-is-race-kit-pickup-for-the-in-person-event/)!

How to Transfer:

  • The original participant sends the new participant their bib number and written permission to pick up the bib and transfer the registration.
  • The new participant will go to Race Kit Pickup and pick up the race kit, including the participant shirt.
  • The new participant will take this race kit to the Help Desk at Race Kit Pickup to transfer the registration. Please note that it is a $10 fee for all participant transfers.

Runners purchasing a transfer bib will receive the original registrant’s shirt size and style. There will be an opportunity to exchange the un-worn shirt after the race period. Sizing and exchanges are not guaranteed, but you can let the new registrant know that they can email info@canadarunningseries.com after the in-person event is over on June 18th to see if we have their desired inventory

If I want to cancel my registration, what are my options?

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When you register, you will have the option to purchase an insurance policy from Reg Shield for a small fee. This policy will cover you and allow you to cancel your registration if you are unable to make it to the race due to illness and various other reasons. Like all insurance policies there are exclusions so please read the fine print. The insurance does not cover your entry fee if we are forced to cancel the event because of the pandemic or other extenuating circumstances.

We ask that anyone experiencing symptoms of COVID-19 on race day stay at home.