Beneva Spring Run-Off FAQs
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Virtual
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In-Person
- Can I switch into or out of a Impact Bib Registration?
- Can I transfer into another sub-event?
- Can the CRS Credit be used for any CRS event?
- Does the CRS credit expire?
- How do I confirm that I am registered?
- I accidentally registered twice. Can you remove a duplicate registration?
- If I live outside of Canada, can I register for the Virtual event?
- If I want to cancel my registration, what are my options?
- The shirt size I requested does not fit, can I exchange it?
- What are the age requirements?
- Can I change the shirt size I initially requested? How do I change my shirt size?
- Can I switch into or out of a Impact Bib Registration?
- Do you mail race kits to addresses outside of Canada?
- How do I input my results?
- Is there a Race Kit Pickup for the Virtual Events?
- When will I get my shirt and medal if I run the Virtual Race?
- Can I defer my entry due to pregnancy or postpartum?
- Can I switch into or out of a Impact Bib Registration?
- Can I transfer into another sub-event?
- Does the CRS credit expire?
- How much does the In-Person registration cost?
- If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the In-Person event?
- If I am unable to participate on race day, can I transfer my registration to another participant?
- If I live outside of Canada, can I register for the in-person event?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- What are the age requirements? How old must I be on Race Day?
- Are there washrooms at the Start Line?
- Is there a course time limit for the races?
- Is there food at the Finish Line?
- Is there water at the Finish Line?
- What happens if I don't complete the race within the course time limit?
- Where is the Finish Line?
- Where is the Start Line?
- Will there be a water station on course?
- Will there be cheer stations along the course?
- Articles coming soon
- Does Race Roster's Enhanced Refund Protection Program require proof when making a claim?
- How do I provide proof of my claim?
- How do I submit a claim?
- I filed a claim and it was approved, where is my payment?
- If I transfer my registration, is the Enhanced Refund Protection policy applied to the new registration?
- Is there a deadline to submit a claim?
- What does the Enhanced Refund Protection offer?