No, you can only submit a claim for active registrations.
No, RegShield does not transfer.
Yes, a FanShield policyholder has up to 30 days* from the date of the event to file a claim.
*Special cases may vary, and a determined by RegShield.
To file a claim, please click here.
For information regarding what coverage Regshield provides, please click here.
To check out their FAQ’s, and common questions, please click here.
To contact RegShield, you can find them at help@fanshield.com
Yes. Every claim made to RegShield must be supported with proof of loss and proof of purchase. The required proof of loss will vary depending upon your peril.
You can file your claim directly with RegShield by going here and completing the validation and claim form online.
RegShield is a third-party insurance company that covers athletes of all backgrounds for reasons such as injury, sickness, and a litany of other covered situations (further details outlined in their coverage policy. See below).
For more information regarding coverage please click here.
Yes! Water and Nuun (electrolytes) will be available on the course and at the finish line. For more information, visit our website.
Service Animal Policy
Service animals are the only animals permitted on course.
Trained, accredited service animals (animals trained to assist individuals with a medical or physical disability) may be permitted on course, provided that the procedures below are followed.
– Accreditation documentation by a recognized Assistance Animal program or equivalent. Only working animals (not including retired, trainee and companion animals), are permitted on course.
– The service animal must wear an identification harness for the duration of the event.
– The owner is responsible to clean up after their service animal.
– Race officials have the right to refuse participation if the service animal poses a safety concern.
Please note that the required documentation is to be submitted at least one week prior to the event. All documentation and inquiries should be directed to info@canadarunningseries.com.
References:
Blind Persons’ Rights Act
Accessibility for Ontarians with Disabilities Act
Human Rights Code
Based on current BCCDC guidelines, masks are not required on race day.
Thank you for your interest in working with Canada Running Series. You can see all of our current opportunities here: https://canadarunningseries.com/about/join-our-team/.
