How do I input my results?

By | Results & Swag | No Comments
Participants will be able to upload their distances and times from September 1-30th. Once you have completed your activity, you will track it on the Race Roster Results Platform by following these steps:
– Login to your Participant Dashboard
– Locate your Oasis ZooRun virtual race on the right side of your participant dashboard
– Select the [Post your result] button
– Add the duration (HH/MM/SS) of your run and/or walk
– Select ‘Submit Results’ button

If I deferred my 2020 entry, am I automatically registered for the next in-person event or do I have to register again?

By | General, Registration | No Comments

To participate in the 2023 event, you will need to complete the current registration form and enter your deferral code in the Promo Code section.

Find your deferral code by going to https://raceroster.com/dashboard/participants and use the dropdown at the top to search past events. Choose the 2020 Oasis ZooRun and then find the code under the “Additional Details” portion of your registration.

What happens if the event sells out?

By | Registration | No Comments

Unfortunately there is limited space in this event, and once we are sold out, we are unable to open more spaces. We do not maintain a waitlist for our events. We hope you will join us for another of our virtual events. You can find our events here: www.canadarunningseries.com

Can I change the shirt size I initially requested?

By | Registration, Registration | No Comments
You are able to change your shirt size online before August 20th at 11:59pm.
How to Change your Shirt Size
2. Confirm that you’re managing the correct registration. To switch the event and manage a different registration click the All events button and select the appropriate event.
3. Click the Edit registration button.
4. You will then be taken to the Edit registration details page where you can make any updates to your registration. Each part of your registration is broken up into respective fields.
5. Once you have made the appropriate edits, click the green Save button to complete the process.

Is there a Shipping Fee?

By | Shipping | No Comments

Domestic Shipping is included in the cost of each single-distance virtual entry fee and covers packaging, labour and postage/courier fees. Participants will be responsible for a $10 shipping charge if a race kit is returned to CRS due to a registrant error in their address. We only ship to Canadian addresses.

How can I fundraise in support of the Toronto Zoo Wildlife Conservancy?

By | Charity, Charity | No Comments
Simply personalize your Fundraising Page, then send it around to family and friends.
1) To customize your page, select  Donate to participant,  search for your name, and click on Donate.
2) Sign In to Race Roster if not yet logged in (top right).
3) Click  Edit fundraising page  below the profile image on the right-hand side.
4) Specify your fundraising goal, write a personal message, and upload a photo.
5) Be sure to scroll down and click Save updated fundraising information.