Yes, it can be used for any Oasis ZooRun in-person or virtual event up to and including 2023.
Yes! Your Oasis ZooRun Deferral Credit can be used for any Oasis ZooRun event, virtual or in-person, in 2021, 2022, or 2023.
Shipping is included in the cost of all virtual registrations and your Race Kit will be shipped to the address entered at point of registration.
If you are participating in the Red Panda Rally, your virtual items will be included in your Race Kit that you will pick up at Race Kit Pickup.
Race Roster collects a fee on all transactions (processing fees) as this is an industry standard. Their team assists our races from beginning to end, and this fee allows them to provide meaningful customer support to all participants, covers merchant costs of processing the transaction, the technology costs of developing an online registration platform, includes event cancellation protection for participants in the case of an emergency, and ensures that the online race experience is seamless for all.
We understand that some people aren’t familiar with where these fees are spent, and may think they are an irrelevant added cost, though without them, we would not be able to host the events that we do.
Donations of $20 or more made to the Toronto Zoo Wildlife Conservancy are eligible for a tax receipt. These will be issued electronically immediately.
A virtual race allows our runners to run or walk their race anywhere, and any time within the virtual race period. The online results platform allows runners to upload their time and see their results compared to other runners. Race kits will be mailed to all Virtual participants.
If your race shirt doesn’t fit, you will be able to exchange it on race day after the race at the information desk. Please bring the shirt that does not fit with you unworn. Please note that shirt exchanges are subject to availability.
If you participated in the virtual event and your race shirt doesn’t fit, you will be able to exchange it after the Race by emailing info@canadarunningseries.com based on shirt size availability.
Participants will be able to upload their distances and times from September 1-30th. Once you have completed your activity, you will track it on the Race Roster Results Platform by following these steps:
– Login to your Participant Dashboard
– Locate the Oasis ZooRun on the right side of your participant dashboard
– Select the [+Add Activity] button under your virtual race
– Add the distance and duration of your run and/or walk
– Select ‘Submit Activity’
To participate in the 2023 event, you will need to complete the current registration form and enter your deferral code in the Promo Code section.
Find your deferral code by going to https://raceroster.com/dashboard/participants and use the dropdown at the top to search past events. Choose the 2020 Oasis ZooRun and then find the code under the “Additional Details” portion of your registration.
