To use your pass, simply bring your admission voucher to any available ticket booth at the Toronto Zoo and you will be granted admission.
You do not need to pre-book a time slot. Current admission information can be found here.
Your admission voucher is valid until Dec. 31, 2021.
Please note that the cost of parking is not included with your complimentary admission.
Yes. Race distance changes can be made up to August 18th, subject to availability in the event.
If you want to transfer to a distance that is the same price: please email info@canadarunningseries.com and we can make that change for you.
If you want to transfer to a distance that is greater in price, you will have to pay the cost difference, plus a $1.95 Race Roster administrative fee. Please note that you will not receive a partial refund if you transfer into a distance that is less than the original registration.
To transfer to a distance that is greater in price:
– You must be logged into your Race Roster account.
– You can find the login option at the top right of the registration form.
– Select the ‘Transfer’ tab on the left side of the registration form.
– Select the button called ‘Transfer to a new sub-event’.
– Follow the next steps to complete the distance transfer.
You can input your results from September 1 to 30 by following these steps:
To participate in the 2021 event, you will need to complete the current registration form and enter your deferral code in the Promo Code section.
Find your deferral code by going to https://raceroster.com/dashboard/participants and use the dropdown at the top to search past events. Choose the Oasis ZooRun Virtual Race 2020 and then find the code under the “Additional Details” portion of your registration.
Yes, you will be able to redeem your deferral code for either the 2022 or 2023 OASIS ZooRun in-person event should we not be able to have an in-person race in 2021.
Unfortunately there is limited space in this virtual event, and once we are sold out, we are unable to open more spaces. We do not maintain a waitlist for our events. We hope you will join us for another of our virtual events. You can find our events here: www.canadarunningseries.com.
Yes!
We highly recommend that children under the age of 12, participating in the 5K, 10K, and 15K Cheetah Challenge events, run with an adult over the age of 18.
You can change your shirt size online before the deadline of Wednesday, August 18th (based on shirt size availability).
How to change your shirt size:
1. Log in to your Race Roster participant dashboard.
2. Confirm that you’re managing the correct registration. To switch the event and manage a different registration click the <- All events button and select the appropriate event.
3. Click the Edit registration button.
4. You will then be taken to the Edit registration details page where you can make updates to your registration. Each part of your registration is broken up into respective fields.
5. Once you have made the appropriate edits, click the green Save button to complete the process.
The shirt size I requested does not fit, can I exchange it?
If your race shirt doesn’t fit, you will be able to exchange it after the Virtual Race period by emailing info@canadarunningseries.com based on shirt size availability.
What is the design of the shirt?
Participant Shirt Design
How do the shirts fit?
Shirt Measurements
Yes, it can be used for any ZooRun in-person or virtual event until 2023.
Yes! Your Oasis ZooRun Deferral Credit can be used for any ZooRun event, virtual or in-person, in 2021, 2022, or 2023.
© 2021 Canada Running Series.
