If your race shirt doesn’t fit, you can exchange it in person after the race on Saturday, September 14th. Exchanges are first come, first served and are based on shirt size availability.
Yes, it can be used for any Oasis ZooRun in-person or virtual event up to and including 2023.
Yes! Your Oasis ZooRun Deferral Credit can be used for any Oasis ZooRun event, virtual or in-person, in 2021, 2022, or 2023.
Shipping is included in the cost of all virtual registrations and your Race Kit will be shipped to the address entered at point of registration.
Race Roster collects a fee on all transactions (processing fees) as this is an industry standard. Their team assists our races from beginning to end, and this fee allows them to provide meaningful customer support to all participants, covers merchant costs of processing the transaction, the technology costs of developing an online registration platform, includes event cancellation protection for participants in the case of an emergency, and ensures that the online race experience is seamless for all.
We understand that some people aren’t familiar with where these fees are spent, and may think they are an irrelevant added cost, though without them, we would not be able to host the events that we do.
Donations of $20 or more made to the Toronto Zoo Wildlife Conservancy are eligible for a tax receipt. These will be issued electronically immediately.
A virtual race allows our participants to complete their race anywhere, and any time within the virtual race period. The online results platform allows runners to upload their time and see their results compared to other runners. Race kits will be mailed to all Virtual participants.