The Shirt Size I requested does not fit, can I exchange it?

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If your race shirt doesn’t fit, you will be able to exchange it on race day after the race at the information desk. Please bring the shirt that does not fit with you unworn. Please note that shirt exchanges are subject to availability.

If you participated in the virtual event and your race shirt doesn’t fit, you will be able to exchange it after the Race by emailing info@canadarunningseries.com based on shirt size availability.

Can I transfer distances?

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Participants can transfer between events and distances until August 5th at 11:59pm through the Race Roster platform.
*Please note that there is only one transfer available per registration, and transfers into a sold out sub-event are not permitted.
To transfer your distance, visit the Event Page and click the ‘Transfer’ button on the left hand menu.
There is a $10 administrative fee to transfer between events, plus any additional registration fee difference between events.

If I deferred my 2020 entry, am I automatically registered for the next in-person event or do I have to register again?

By | General, Registration | No Comments

To participate in the 2023 event, you will need to complete the current registration form and enter your deferral code in the Promo Code section.

Find your deferral code by going to https://raceroster.com/dashboard/participants and use the dropdown at the top to search past events. Choose the 2020 Oasis ZooRun and then find the code under the “Additional Details” portion of your registration.