Yes! In addition to water stations in the Pre-race, Finish Line & Post-race areas, there will also be water stations setup at the 4K & 8.5K marks for the In-Person 10K and the 2.5 & 3K marks for the In-Person 5K.
The finish line for the in-person 10K & 5K events will be near the Savanna picnic area. Please note that the course is subject to change.
Equity, Access and Inclusion Policy
Organizers of the Canada Running Series strive to create safe and welcoming events
for all interested participants, including accommodations and assistance to address
any potential participation barriers.
Declaration of Inclusion
On behalf of the Canada Running Series, the organizers hereby declare an invitation
to participate in the event to all interested and willing parties. We hereby declare our
intention to create an event that adheres to principles of social equity and inclusion
and is open, welcoming, safe, and accessible.
Statement of Accessibility
In accordance with the Accessibility for Ontarians with Disabilities Act, Canada
Running Series has established a process for accessibility inquiries pertaining to each
of the events. Canada Running Series is committed to access for all participants and
spectators involved with the events.
Requests and Feedback Mechanisms
To ensure proper communication and to optimize organizer’s ability to best meet
accommodation requests, requests must be received to Canada Running Series 1
month prior to the event date. All requests for accommodations will be
acknowledged within 72 hours.
For these and any other accessibility requests, or for more information, please
contact info@canadarunningseries.com.
Canada Running Series is committed to ensuring the best possible experience for all
participants & spectators. Participants & spectators can submit feedback regarding
the activities and facilities at the event, including responsiveness to accessibility
needs, following the link in our Post-Race email and filling out the survey.
Recreational, push rim & motorized wheelchairs (with a speed limit of no more than 5 km/hour) are allowed on course. Handcycles will not be permitted on course.
Please note that this course has a lot of hills, so those participating with an assistive device may require a support person.
The post-race area (Savanna Picnic Site) is a grass field with areas of uneven terrain. Your Toronto Zoo strives to provide experiences and events that are accessible to all guests. Accommodation requests by guests are welcome and we will make every effort to provide optimal support for the needs of guests with disabilities.
More information can be found here:
https://www.torontozoo.com/tz/accessibility
Strollers will be permitted for the In-Person 5K and the CubRun distances. For the In-Person 5K the individual in the stroller will not get a medal. Please note that anyone participating with a stroller will need to pay admission for the individual in the stroller to enter the Zoo. There will be a 50% discount for the individual in the stroller.
Race entries are non-refundable and non-deferrable, as noted in the waiver you accepted during registration.
If you purchased the Enhanced Refund Protection during registration, you can file your claim here: https://requestmyrefund.com/enhancedrefundprogram/refund
You can review the terms and conditions in your original confirmation email to see if you are eligible for a refund.
You also have the option to transfer your registration to another participant or another sub-event prior to the transfer deadline of August 20th at 11:59pm.
You do not need to email us if you are transferring your registration, you will just need to follow the instructions linked above.
Participants can transfer their registration to someone else online until August 20th based on availability. After this time, all transfers must be made in-person at Race Kit Pickup.
Before August 20th, to transfer your registration, visit the event page and click the ‘Transfer’ button on the left-hand menu. There is a $10 administrative fee (plus HST and processing fees) charged to the new participant. Once the transfer has been accepted and completed by the new participant, the original participant will be refunded their original entry fee, less processing fees. No transfer of funds is required to be made outside of Race Roster. The original participant will be refunded automatically once the new participant has completed their registration, paying the registration fee plus the $10 administrative fee.
At Race Kit Pickup, the new participant will receive the original participant’s shirt size and style. There will be an opportunity to exchange the un-worn shirt on race day, after the new participant completes their race, pending size availability.
*Please note that each registration is restricted to one Transfer only.
*Only transfers executed through the official race registration platform, Race Roster, will be accepted. Canada Running Series and the Oasis ZooRun are not responsible for transfer arrangements made outside of Race Roster. Illegitimate registrations will not be recognized by the event.
In the case of an in-person race cancellation, participants will have the option to transfer into the virtual event or receive a refund.
Entry fees are non-refundable and non-transferable. That means that once the money is received and accepted, participants will not receive a refund and will not be able to defer their entry to another year.
We ask that anyone experiencing symptoms of COVID-19 on race day stay at home.
If you would like to receive your race kit, please have a friend or family member pick it up on your behalf. They must have your original Race Roster Registration Confirmation Email OR a text, e-mail, or hand-written note that states you allow them to pick up your race kit on your behalf. Race kits will not shipped or available for pickup after the race.
Registration for the Oasis ZooRun will open to the public on Monday, Feb 26, 2024, at 12pm EST.
