How Can We Help?
Participants can transfer their registration to someone else online until August 20th based on availability. After this time, all transfers must be made in-person at Race Kit Pickup.
Before August 20th, to transfer your registration, visit the event page and click the ‘Transfer’ button on the left-hand menu. There is a $10 administrative fee (plus HST and processing fees) charged to the new participant. Once the transfer has been accepted and completed by the new participant, the original participant will be refunded their original entry fee, less processing fees. No transfer of funds is required to be made outside of Race Roster. The original participant will be refunded automatically once the new participant has completed their registration, paying the registration fee plus the $10 administrative fee.
At Race Kit Pickup, the new participant will receive the original participant’s shirt size and style. There will be an opportunity to exchange the un-worn shirt on race day, after the new participant completes their race, pending size availability.
*Please note that each registration is restricted to one Transfer only.
*Only transfers executed through the official race registration platform, Race Roster, will be accepted. Canada Running Series and the Oasis ZooRun are not responsible for transfer arrangements made outside of Race Roster. Illegitimate registrations will not be recognized by the event.