May 13 2024
0

Can I switch into or out of a Green Bib Registration?

By | Registration, Registration, Results & Swag, Results and Swag | No Comments
The Green Bib is a new program, and we understand that participants may have made a mistake in their registration. We encourage all participants to closely consider their registration options to ensure they’re choosing their preferred option.
If you would like to switch into the Green Bib registration, please email us at info@canadarunningseries.com and we can help.
If you would like to switch out of the Green Bib so you receive a shirt and medal, please email us at info@canadarunningseries.com and confirm your shirt size and gender so we can make the switch for you.
Please note, all switches are subject to space availability, and changes may not be able to be made based on sell-outs or short time frame leading into race day.
Dec 05 2018
0

Can I change the shirt size I initially requested? How do I change my shirt size?

By | Results & Swag, Results and Swag | No Comments

Can I change the shirt size I initially requested?

You are able to change your shirt size online before the deadline of Sunday, March 24th at 11:59pm, subject to availability. After the deadline date, any further changes for in-person participants need to be made at Race Kit Pickup when you pickup your race kit.

Virtual participants have until Mar. 24th at 11:59pm as well, subject to availability.

How to Change your Shirt Size

1. Login to your Race Roster Participant Dashboard

2. Confirm that you’re managing the correct registration (Spring Run-Off 2024). To switch the event and manage a different registration click the <- All events button and select the appropriate event.

3. Click the Edit registration button.

4. You will then be taken to the Edit registration details page where you can make any updates to your registration. Each part of your registration is broken up into respective fields.

5. Once you have made the appropriate edits, click the green Save button to complete the process.