Can I pickup my entire team/group/family’s race kits?

By | Packet Pickup | No Comments

If picking up for friends/family, you can only do so for a maximum of three (3) including your own packet.

In May 2013 we moved to individual packet pickup policy, following the examples of the Boston Marathon, Chicago Marathon and New York Marathons. We will have security at the exits that will only allow three kits at a time.  

We strongly suggest that all participants take responsibility for picking up their own individual packets. 

Not only will this reduce your stress, but it will help ensure there are no errors in your registration data, that you have the correct shirt & bib number

I did not receive the registration confirmation – what should I do?

By | Packet Pickup, Registration | No Comments

When will I receive the registration confirmation?

You will receive a confirmation email as soon as your registration is confirmed.

I did not receive the registration confirmation – what should I do?

You can find your registration confirmation by logging into your Race Roster account.

  • Sign In to your Participant Dashboard
  • Select “My Transaction History” on left hand side of the page
  • Navigate to the section labelled ‘My Transactions’ (in blue) and scroll down to view the registration in question
  • On the far right under ‘Notes’ click ‘Receipt’
  • A link will pop open with a PDF file version of your receipt, please download

Where can I find my bib number?

By | Packet Pickup, Registration | No Comments

Where can I find my bib number?

Bib Number and Corral colour will be provided to you in our pre-event e-mail.

If you registered multiple participants with one email account, then you will only receive an email for one participant.

Once bib numbers are assigned you will be able to find them here.

Can I have a custom bib number?

Bib numbers are assigned automatically, and we are not able to accommodate custom numbers.


Can I change my corral and estimated finishing time?

By | Packet Pickup, Updates | No Comments
Not a problem at all! Here are the steps on how to update your registration:
  • Log into your Participant Dashboard
  • Use your email associated with your Race Roster account,
  • Click on “edit registration data”
  • Update corral as needed

The deadline for online changes is July 10th midnight.

After the online deadline, you will need to head to help desk at packet pickup to change corrals.