Don’t just win your prize, claim it! Participants have 30 days to claim any prizes. Please send an email to crswest@canadarunningseries.com with your mailing address, age category and place you came in and your prize will be mailed out to you.
It’s due to the tall downtown buildings and GPS has difficulty tracking exactly where you are.
This is a very common problem with GPS devices being used in large cities and is called multi-path interference. Multi-path interference is when the device does not have a clear shot or line of sight at the sky. In areas where there are many tall buildings, the source signal of the GPS device can split into more than one signal, causing incorrect readings.
Can you remove my results from sports stats?
If you would like your name removed from the results, please contact Sportstats at privacy@sportstats.ca or here https://www.sportstats.ca/about/contact.xhtml?category=Corrections.
I do not want to be listed on the participant list
If you would like your name removed from the participant list, please contact send an email to info@canadarunningseries.com
Where can I find my bib number?
Bib Number and Corral colour will be provided to you in our pre-event e-mail.
If you registered multiple participants with one email account, then you will only receive an email for one participant.
Once bib numbers are assigned you will be able to find them here.
Can I have a custom bib number?
Bib numbers are assigned automatically, and we are not able to accommodate custom numbers.
Not a problem at all! Here are the steps on how to update your registration:
- Log into your Participant Dashboard
- Use your email associated with your Race Roster account,
- Click on “edit registration data”
- Update corral as needed
The deadline for online changes is July 10th midnight.
After the online deadline, you will need to head to help desk at packet pickup to change corrals.
Of course!
They will just need to have:
- Your Bib #
- A copy of your registration email confirmation (can be on a smartphone).
- Email or written permission from you (be on a smartphone)
There is no race day packet pickup.
We would suggest finding a family or friend member attend the expo to pick up your race kit.
They need to have:
- Your Bib #
- A copy of your registration email confirmation (can be on your smart phone).
- Email or written permission from you (be on your smart phone)
