Mar 09 2020
0

What is the official bag size & why do we need to use official bags?

By | Baggage Check | No Comments

What is the official bag size

Width = 14.5 inches / 37cm
Length = 18 inches / 46cm

Why do we need to use official bags?

You must use your clear drawstring kit bag or your Baggage! Absolutely no other bags will be accepted. The kit bag will be included in your race kit and is sized appropriately so that all bags checked on race day will fit in the baggage check areas, ensuring efficiency at both check-in and pick-up.

Mar 09 2020
0

Can I pickup my entire team/group/family’s race kits?

By | Packet Pickup | No Comments

If picking up for friends/family, you can only do so for a maximum of three (3) including your own packet.

In May 2013 we moved to individual packet pickup policy, following the examples of the Boston Marathon, Chicago Marathon and New York Marathons. We will have security at the exits that will only allow three kits at a time.  

We strongly suggest that all participants take responsibility for picking up their own individual packets. 

Not only will this reduce your stress, but it will help ensure there are no errors in your registration data, that you have the correct shirt & bib number

Mar 09 2020
0

Where can I find more information about participating with a visual impairment (blind)?

By | Course, Registration | No Comments

I am a visually impaired runner. Where can I find out more about running with a guide?

If you are visually impaired and would like to be matched with a guide runner, please contact Achilles Canada at www.achillescanada.ca.

How do I register to run with a Guide?

You will register using the online registration system. Please contact info@canadarunningseries.com to provide your support person’s name and contact information.

When the participant picks up their race kit, they will receive the additional “GUIDE” bib.

Your guide has 2 options:

  • The guide can participate in the event at no cost. They will need to complete the event waiver and wear the event “GUIDE” bib on their back.
  • The guide can pay the full registration fee. They will receive the event shirt, bib with timing chip & finisher’s medal. They will need to wear the event “GUIDE” bib on their back.

I am running as a guide, how do I get my “guide” bib?

The participant that you are guiding will be given a guide bib with their bib. You will need to wear this bib on your back while guiding a participant in the event.

I am interested in running as a guide.

Thank you so much for your interest in being a guide for one of our participants! We at CRS do not coordinate guides, however I am sure that Achilles Canada at www.achillescanada.ca would love to hear from you.

Mar 09 2020
0

I did not receive the registration confirmation – what should I do?

By | Packet Pickup, Registration | No Comments

When will I receive the registration confirmation?

You will receive a confirmation email as soon as your registration is confirmed.

I did not receive the registration confirmation – what should I do?

You can find your registration confirmation by logging into your Race Roster account.

  • Sign In to your Participant Dashboard
  • Select “My Transaction History” on left hand side of the page
  • Navigate to the section labelled ‘My Transactions’ (in blue) and scroll down to view the registration in question
  • On the far right under ‘Notes’ click ‘Receipt’
  • A link will pop open with a PDF file version of your receipt, please download
Mar 09 2020
0

How do I know which corral I should start in?

By | Registration, Start Line, Updates | No Comments

You will be organized in coloured corrals based on the expected finishing time you provided on your registration form. Your assigned corral will be indicated by a coloured stripe on your bib. On race day, enter your corral at the coloured flags that correspond to your bib.

What are the Corral Times?
You can find the corral times here.

Can I change my corral?
Yes, you can find out how to change your corral here.

Mar 09 2020
0

Can I participate with my support animal?

By | Course, Registration | No Comments

Service animals are the only animals permitted on course.

Trained, accredited service animals (animals trained to assist individuals with a medical or physical disability) may be permitted on course, provided that the procedures below are followed.

  • Accreditation documentation by a recognized Assistance Animal program or equivalent.
  • Only working animals (not including retired, trainee and companion animals), are permitted on course.
  • The service animal must wear an identification harness for the duration of the event.
  • The owner is responsible to clean up after their service animal.
  • Race officials have the right to refuse participation if the service animal poses a safety concern.

Please note that the required documentation is to be submitted at least one week prior to the event. All documentation and inquiries should be directed to info@canadarunningseries.com.

References:
Blind Persons’ Rights Act
Accessibility for Ontarians with Disabilities Act
Human Rights Code