Can you remove my results from sports stats?
If you would like your name removed from the results, please contact Sportstats at privacy@sportstats.ca or here https://www.sportstats.ca/about/contact.xhtml?category=Corrections.
I do not want to be listed on the participant list
If you would like your name removed from the participant list, please contact send an email to info@canadarunningseries.com
Where can I find my bib number?
Bib Number and Corral colour will be provided to you in our pre-event e-mail.
If you registered multiple participants with one email account, then you will only receive an email for one participant.
Once bib numbers are assigned you will be able to find them here.
Can I have a custom bib number?
Bib numbers are assigned automatically, and we are not able to accommodate custom numbers.
Yes, you can transfer your entry to another person.
Here are the instructions:
- You must be logged in to your Race Roster account.
- You can find the login option at the top right of the registration form.
- Select the ‘Transfer’ tab on the left side of the registration form.
- Now select the button called ‘Transfer to a new participant’.
- Follow the next steps to complete the participant transfer.
All transfers must be completed online.
Entries are non-refundable.
It is the responsibility of the entrant to pick up their race kit from registration. Race kits will not be mailed prior to or after the event.
If you are looking to recoup the costs, you are able to transfer your registration to another participant.
Here are the instructions:
- You must be logged into your Race Roster account.
- You can find the login option at the top right of the registration form.
- Select the ‘Transfer’ tab on the left side of the registration form.
- Now select the button called ‘Transfer to a new participant’.
- Follow the next steps to complete the participant transfer.
- A fee of $10.00 will be charged for participant transfers.
Not a problem at all! Here are the steps on how to update your registration:
- Log into your Participant Dashboard
- Use your email associated with your Race Roster account,
- Click on “edit registration data”
- Update corral as needed
The deadline for online changes is July 10th midnight.
After the online deadline, you will need to head to help desk at packet pickup to change corrals.
