Are wheelchairs permitted on course?

By | Accessibility | No Comments
Yes, participants using a wheelchair are welcome. The course restrictions for the use of a wheelchair are below, and are based on the capacity and safety of the race course.
• Recreational and push-rim wheelchairs are permitted
• Motorized wheelchairs are permitted in the event
o must not exceed a speed of 5km/hour
o must not exceed 40″ length x 30″ wide
• Handcycles are not permitted
• Participants will start in the corral associated with their estimated finish time selected during registration
Due to road closure and permit limitation we are unable to offer extended time allowances on the 10K course. For participants using an adaptive aid and expecting to finish the race in under 40 minutes, an early start time of up to 3 minutes may be requested – please contact us via email to learn more about this option.
If you have any questions about the information above, please contact info@canadarunningseries.com.
If you require an alternate assistive device or have any questions or comments with respect to the Accessible Customer Service or registration process offered by Canada Running Series, please contact us at info@canadarunningseries.com.

If I want to cancel my registration, what are my options?

By | Registration | No Comments
When you register, you will have the option to purchase Enhanced Refund Protection for a small fee. This policy will cover you and allow you to cancel your registration if you are unable to make it to the race due to illness and various other reasons. Like all insurance policies there are exclusions so please read the fine print. The insurance does not cover your entry fee if we are forced to cancel the event because of the pandemic or other extenuating circumstances.
If you purchased the Enhanced Refund Protection during registration and are looking for a refund, you can file your claim here: https://requestmyrefund.com/enhancedrefundprogram/refund
You can review the terms and conditions in your original confirmation email to see if you are eligible for a refund.
We ask that anyone experiencing symptoms of COVID-19 on race day stay at home.