May 13 2024
0

Can I Switch into or out of a Green Bib Registration?

By | Registration, Registration, Results & Swag, Results and Swag | No Comments
The Green Bib is a new program, and we understand that participants may have made a mistake in their registration. We encourge all participants to closely consider their registration options to ensure they’re choosing their preferred option.
If you would like to switch into the Green Bib registration, please email us at info@canadarunningseries.com and tell us which sustainability charity (Trees for Life or Trans Canada Trail) you’d like your donation to go towards.
If you would like to switch out of the Green Bib so you receive a shirt and medal, please email us at info@canadarunningseries.com and confirm your shirt size and gender so we can make the switch for you.
Please note, all switches are subject to space availability, and changes may not be able to be made based on sell-outs or short time frame leading into race day.
Nov 23 2022
0

What are the processing fees that I’m charged with my registration?

By | Registration, Registration | No Comments

Race Roster collects a fee on all transactions (processing fees) as this is an industry standard. Their team assists our races from beginning to end, and this fee allows them to provide meaningful customer support to all participants, covers merchant costs of processing the transaction, the technology costs of developing an online registration platform, includes event cancellation protection for participants in the case of an emergency, and ensures that the online race experience is seamless for all.

We understand that some people aren’t familiar with where these fees are spent, and may think they are an irrelevant added cost, though without them, we would not be able to host the events that we do.

Jun 03 2021
0

What happens if the event sells out?

By | Registration | No Comments

Unfortunately there is limited space in this event, and once we are sold out, we are unable to open more spaces. We do not maintain a waitlist for our events. We hope you will join us for another of our races. You can find our events here: www.canadarunningseries.com

Apr 12 2021
0

Where can I find the CRS credit code I received for the 2020 race cancellation?

By | Registration | No Comments

Find your credit code by going to https://raceroster.com/dashboard/participants and use the dropdown at the top to search past events. Choose the 2020 Scotiabank Vancouver Half Marathon and then find the code under the “Additional Details” portion of their registration.

You can also search your email for an email from Canada Running Series with “CRS Race Credit” in the subject line.

Feb 03 2020
0

Can participants transfer between distances or virtual and in-person events?

By | Registration, Registration | No Comments
Yes, transfers to another sub-event (distance) may be available, based on course restrictions. Transfers into a sold out sub-event (distance) will not be available.
*Please note that there is only one transfer available per registration, and transfers into a sold out distance are not possible.
To transfer your distance, visit and click the ‘Transfer’ button on the left hand menu.
There is a $10 transfer fee to transfer between events, plus any additional registration fee differences between events. When the transfer is complete previous registrant will be refunded and the new registrant will be charged for all participant to participant transfers. Distance transfers are subject to all fee increases as a result of the distance change.
Any transfer requests after June 18th must be completed in-person at race kit pickup. Dates and time can be found on the website here: https://canadarunningseries.com/vancouver-half-marathon/event-info/#race-kit-pickup