May 13 2024
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Can I Switch into or out of a Impact Bib Registration?

By | Registration, Registration, Results & Swag, Results and Swag | No Comments
The Impact Bib is a newer program, and we understand that participants may have made a mistake in their registration. We encourage all participants to closely consider their registration options to ensure they’re choosing their preferred option.
If you would like to switch into or out of the Impact Bib event so you receive the ASICS souvenir shirt, you can click here to transfer your registration to a different sub-event.
Please note, all transfers are subject to space availability, and changes may not be able to be made based on sell-outs or short time frame leading into race day.
Nov 16 2023
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What is the Impact Bib Program?

By | Registration | No Comments
The Impact Bib Program gives participants the choice about whether to receive a race shirt as part of their race day experience. If a participant chooses the Impact Bib option, a donation will be made to a participating sustainability charity in lieu of a race shirt. On race day, your bib will have an Impact Bib logo on it to celebrate your choice!
At Canada Running Series, we’re always looking for ways to reduce our environmental Impact, and we want to provide our participants with that same ability. By offering the Impact Bib as a registration option, we allow our participants to have a choice about what they receive as part of their race experience.
Jun 28 2023
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Can I defer my entry due to pregnancy or postpartum?

By | Registration | No Comments
Yes! Please review our pregnancy and postpartum deferral policy below.
Who is eligible:
Anyone who is a registered participant, and is or becomes pregnant prior to race day and chooses to not participate in the event due to such circumstances. For clarification, Canada Running Series considers postpartum to be 24 weeks following the birth of a child.
How to request a pregnancy or postpartum deferral:
To obtain a pregnancy or postpartum deferral, the participant must:
Submit a pregnancy or postpartum deferral request in writing to info@canadarunningseries.com any time after registering for the event, but no later than 14 days before race day.
Provide written confirmation of the participant’s pregnancy signed by a physician, registered midwife, or other medical professional.
What does a pregnancy or postpartum deferral provide:
A participant who obtains a pregnancy or postpartum deferral will have their original registration deactivated and will be provided a promo code that can be used to register for one of the next two subsequent events. The promo code must be used to register for the same Canada Running Series Event as the original registration. If it is not used within the following two years, no refund or additional deferral will be provided.
If a participant becomes pregnant again during a pregnancy or postpartum deferral period, they may request a second consecutive pregnancy or postpartum deferral. This would permit them to defer their race entry a second time.
Canada Running Series will allow no more than two consecutive pregnancy deferral requests per event. If the individual is unable to participate after requesting two consecutive deferrals, the participant understands they will not be offered a refund. However, participants are allowed to request additional non-consecutive pregnancy or postpartum deferrals for future pregnancies.
Nov 23 2022
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What are the processing fees that I’m charged with my registration?

By | Registration, Registration | No Comments

Race Roster collects a fee on all transactions (processing fees) as this is an industry standard. Their team assists our races from beginning to end, and this fee allows them to provide meaningful customer support to all participants, covers merchant costs of processing the transaction, the technology costs of developing an online registration platform, includes event cancellation protection for participants in the case of an emergency, and ensures that the online race experience is seamless for all.

We understand that some people aren’t familiar with where these fees are spent, and may think they are an irrelevant added cost, though without them, we would not be able to host the events that we do.

Jan 12 2022
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If I am unable to participate on race day, can I transfer my bib to someone else?

By | Registration | No Comments
Participant transfers within the same distance (sub-event) are available via the Race Roster registration transfer tool ONLY. Please visit our registration page and click “Transfer” on the side of the page.
Once a transfer occurs, the original registrant will be refunded their registration fees and the new registrant will be charged all race fess, plus a $10 transfer fee.
Only transfers that occur through the Race Roster platform will be accepted. Transfers can also be initiated at Race Kit Pickup starting Friday, June 20th.
Please note, shirt sizes are limited based on availability – the new registrant may not have all sizes available to them at the time of transfer.
There will be an opportunity to exchange the un-worn shirt after the race period. Sizing and exchanges are not guaranteed.