How do I submit a claim?

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If you purchased Race Roster Enhanced Refund Protection during registration, you can file your claim here: https://requestmyrefund.com/enhancedrefundprogram/refund
You can also review the Enhanced Protection’s terms and conditions to see if you’re eligible for a refund by clicking HERE.
For additional information on the Race Roster Enhanced Refund Protection Program, click HERE.
If you have any refund request related questions, and/or would like an update on the status of your claim, please reach out to help@protecht.com.

Does Race Roster’s Enhanced Refund Protection Program require proof when making a claim?

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Yes. Every claim made to Race Roster’s Enhanced Refund Protection Program must be supported with proof of loss and proof of purchase. The required proof of loss will vary depending upon the case.
Any participant that purchased the Enhanced Refund Protection Program and would like a refund can complete the validation form and file their claim HERE.
For any additional refund related questions, please reach out to help@protecht.com.