Feb 23 2022
0

The Shirt Size I requested does not fit, can I exchange it?

By | Registration | No Comments

If your race shirt doesn’t fit, you will be able to exchange it on race day after the race at the information desk. Please bring the shirt that does not fit with you unworn. Please note that shirt exchanges are subject to availability.

If you participated in the virtual event and your race shirt doesn’t fit, you will be able to exchange it after the Race by emailing info@canadarunningseries.com based on shirt size availability.

Jun 17 2021
0

Can I transfer distances?

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Participants can transfer between events and distances until August 20th at 11:59pm through the Race Roster platform.
*Please note that there is only one transfer available per registration, and transfers into a sold out sub-event are not permitted.
To transfer your distance, visit the Event Page and click the ‘Transfer’ button on the left hand menu.
There is a $10 administrative fee to transfer between events, plus any additional registration fee difference between events.
Jun 03 2021
0

Can I change the shirt size I initially requested?

By | Registration, Registration | No Comments
You are able to change your shirt size online before August 20th at 11:59pm.
How to Change your Shirt Size
1. Login to your Race Roster Participant Dashboard
2. Confirm that you’re managing the correct registration. To switch the event and manage a different registration click the All events button and select the appropriate event.
3. Click the Edit registration button.
4. You will then be taken to the Edit registration details page where you can make any updates to your registration. Each part of your registration is broken up into respective fields.
5. Once you have made the appropriate edits, click the green Save button to complete the process.