If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the In-Person event?

By | Registration | No Comments
Entry fees are non-refundable and non-transferable. That means that once the money is received and accepted, participants will not receive a refund and will not be able to defer their entry to another year.
We ask that anyone experiencing symptoms of COVID-19 on race day stay at home.
If you would like to receive your race kit, please have a friend or family member pick it up on your behalf. They must have your original Race Roster Registration Confirmation Email OR a text, e-mail, or hand-written note that states you allow them to pick up your race kit on your behalf. Race kits will not shipped or available for pickup after the race.

How do I confirm that I am registered?

By | Registration | No Comments

You should receive a confirmation email as soon as your registration is confirmed. If you did not receive a confirmation please follow these steps:

– Sign in to your Participant Dashboard.
– Click the confirmation number listed beside your virtual event distance
– Your registration confirmation details will pop up in a new window. You can select to print this receipt for your records

What does the Registration fee go towards?

By | General | No Comments

The cost of the registration fee supports the staging of the event, including, but not limited to, the souvenir shirt, finisher medal, personalized bib, food and beverages before, during, and after the event, an official time run on a measured, certified, and secure course, a post-race experience, and more.

The fuller explanation is that we (Canada Running Series) take on all the responsibility and all the risk of the event. If at the end day when everything is paid for, there is a profit, that modest profit goes to CRS. And if there is a loss, that falls on us too. This way, our charities have a wonderful run experience for their community without the work, liability and risk. And this enables them to devote 100% of their time to fundraising, receive 100% of all donations, and have no fear of loss. We do not charge the charities a penny for providing the event and the fundraising opportunity.