If I want to cancel my registration, what are my options?

By | Registration | No Comments
When you register, you will have the option to purchase Enhanced Refund Protection for a small fee. This policy will cover you and allow you to cancel your registration if you are unable to make it to the race due to illness and various other reasons. Like all insurance policies there are exclusions so please read the fine print. The insurance does not cover your entry fee if we are forced to cancel the event because of the pandemic or other extenuating circumstances.
If you purchased the Enhanced Refund Protection during registration and are looking for a refund, you can file your claim here: https://requestmyrefund.com/enhancedrefundprogram/refund
You can review the terms and conditions in your original confirmation email to see if you are eligible for a refund.
We ask that anyone experiencing symptoms of COVID-19 on race day stay at home.

How can I donate to one of the official charities of the Under Armour Eastside 10K?

By | Charity, Charity | No Comments
Thank you for supporting one of our official charity partners. To make a donation, go to the official charity partner list HERE.
Click DONATE NOW beside the charity you would like to donate to, then follow the instructions.
To donate to a charity through a participant, click HERE, then search the participant by name, and click DONATE.
To donate to a charity through a team, click HERE, then search the team, and click DONATE.

Can I participate with a support person?

By | Accessibility | No Comments
Yes! The participant should register using the online registration system and specify that they will be participating with a guide.
Please contact info@canadarunningseries.com to provide your support person’s name and contact information by September 1st, 2025 at 11:59pm.
Your guide has 2 options:
1. The guide can participate in the event at no cost. They will need to complete the event waiver and wear two “GUIDE” bibs, one on their front, and one on their back.
2. The guide can pay the full registration fee. They will receive the event shirt, bib with timing chip & finisher’s medal. They will need to wear the event “GUIDE” bib on their back.
When the participant picks up their race kit, they will receive the additional “GUIDE” bib(s).
If you have any questions about the information above, please contact info@canadarunningseries.com.
If you require an alternate assistive device or have any questions or comments with respect to the Accessible Customer Service or registration process offered by Canada Running Series, please contact us at info@canadarunningseries.com

What does the registration fee go towards?

By | General | No Comments

The cost of the registration fee supports the staging of the event, including, but not limited to, the souvenir shirt, finisher medal, personalized bib, food and beverages before, during, and after the event, an official time run on a measured, certified, and secure course, a post-race experience, and more.

The fuller explanation is that we (Canada Running Series) take on all the responsibility and all the risk of the event. If at the end day when everything is paid for, there is a profit, that modest profit goes to CRS. And if there is a loss, that falls on us too. This way, our charities have a wonderful run experience for their community without the work, liability and risk. And this enables them to devote 100% of their time to fundraising, receive 100% of all donations, and have no fear of loss. We do not charge the charities a penny for providing the event and the fundraising opportunity.