Jun 03 2021
0

Can I change the shirt size I initially requested?

By | Registration, Registration | No Comments
You are able to change your shirt size online before August 5th at 11:59pm.
How to Change your Shirt Size
1. Login to your Race Roster Participant Dashboard
2. Confirm that you’re managing the correct registration. To switch the event and manage a different registration click the All events button and select the appropriate event.
3. Click the Edit registration button.
4. You will then be taken to the Edit registration details page where you can make any updates to your registration. Each part of your registration is broken up into respective fields.
5. Once you have made the appropriate edits, click the green Save button to complete the process.
Jun 25 2020
0

How can I fundraise in support of the Toronto Zoo Wildlife Conservancy?

By | Charity, Charity | No Comments
Simply personalize your Fundraising Page, then send it around to family and friends.
1) To customize your page, select  Donate to participant,  search for your name, and click on Donate.
2) Sign In to Race Roster if not yet logged in (top right).
3) Click  Edit fundraising page  below the profile image on the right-hand side.
4) Specify your fundraising goal, write a personal message, and upload a photo.
5) Be sure to scroll down and click Save updated fundraising information.
Jan 03 2019
0

Can I participate with my support animal?

By | Accessibility | No Comments
Service Animal Policy
Service animals are the only animals permitted on course.
Trained, accredited service animals (animals trained to assist individuals with a medical or physical disability) may be permitted on course, provided that the procedures below are followed.
– Accreditation documentation by a recognized Assistance Animal program or equivalent. Only working animals (not including retired, trainee and companion animals), are permitted on course.
– The service animal must wear an identification harness for the duration of the event.
– The owner is responsible to clean up after their service animal.
– Race officials have the right to refuse participation if the service animal poses a safety concern.
Please note that the required documentation is to be submitted at least one week prior to the event. All documentation and inquiries should be directed to info@canadarunningseries.com.
References:
Blind Persons’ Rights Act
Accessibility for Ontarians with Disabilities Act
Human Rights Code
Please note that the Toronto Zoo has specific policies regarding service animals on-site. Please review them here: https://www.torontozoo.com/tz/serviceanimal
Jan 03 2019
0

Can I participate with a Support Person?

By | Accessibility | No Comments
Yes! The participant will register using the online registration system.
Please contact info@canadarunningseries.com to provide your support person’s name and contact information by August 5th, 2024 at 11:59 p.m.
Your guide has 2 options:
1. The guide can participate in the event at no cost. They will need to complete the event waiver and wear two “GUIDE” bibs, one on their front, and one on their back.
2. The guide can pay the full registration fee. They will receive the event shirt, bib with timing chip & finisher’s medal. They will need to wear the event “GUIDE” bib on their back.
When the participant picks up their race kit, they will receive the additional “GUIDE” bib(s).
If you have any questions about the information above, please contact info@canadarunningseries.com.
If you require an alternate assistive device or have any questions or comments with respect to the Accessible Customer Service or registration process offered by Canada Running Series, please contact us at info@canadarunningseries.com