Yes! In addition to water stations in the Pre-race, Finish Line & Post-race areas, there will also be water stations setup at the 4K & 8.5K marks for the In-Person 10K and the 2.5 & 3K marks for the In-Person 5K.
The finish line for the in-person 10K & 5K events will be near the Savanna picnic area. Please note that the course is subject to change.
Equity, Access and Inclusion Policy
Organizers of the Canada Running Series strive to create safe and welcoming events
for all interested participants, including accommodations and assistance to address
any potential participation barriers.
Declaration of Inclusion
On behalf of the Canada Running Series, the organizers hereby declare an invitation
to participate in the event to all interested and willing parties. We hereby declare our
intention to create an event that adheres to principles of social equity and inclusion
and is open, welcoming, safe, and accessible.
Statement of Accessibility
In accordance with the Accessibility for Ontarians with Disabilities Act, Canada
Running Series has established a process for accessibility inquiries pertaining to each
of the events. Canada Running Series is committed to access for all participants and
spectators involved with the events.
Requests and Feedback Mechanisms
To ensure proper communication and to optimize organizer’s ability to best meet
accommodation requests, requests must be received to Canada Running Series 1
month prior to the event date. All requests for accommodations will be
acknowledged within 72 hours.
For these and any other accessibility requests, or for more information, please
contact info@canadarunningseries.com.
Canada Running Series is committed to ensuring the best possible experience for all
participants & spectators. Participants & spectators can submit feedback regarding
the activities and facilities at the event, including responsiveness to accessibility
needs, following the link in our Post-Race email and filling out the survey.
Recreational, push rim & motorized wheelchairs (with a speed limit of no more than 5 km/hour) are allowed on course. Handcycles will not be permitted on course.
Please note that this course has a lot of hills, so those participating with an assistive device may require a support person.
The post-race area (Savanna Picnic Site) is a grass field with areas of uneven terrain. Your Toronto Zoo strives to provide experiences and events that are accessible to all guests. Accommodation requests by guests are welcome and we will make every effort to provide optimal support for the needs of guests with disabilities.
More information can be found here:
https://www.torontozoo.com/tz/accessibility
Strollers will be permitted for the In-Person 5K and the CubRun distances. For the In-Person 5K the individual in the stroller will not get a medal. Please note that anyone participating with a stroller will need to pay admission for the individual in the stroller to enter the Zoo. There will be a 50% discount for the individual in the stroller.
Race entries are non-refundable and non-deferrable, as noted in the waiver you accepted during registration.
If you purchased the Enhanced Refund Protection during registration, you can file your claim here: https://requestmyrefund.com/enhancedrefundprogram/refund
You can review the terms and conditions in your original confirmation email to see if you are eligible for a refund.
You also have the option to transfer your registration to another participant or another sub-event prior to the transfer deadline of August 5th at 11:59pm.
You do not need to email us if you are transferring your registration, you will just need to follow the instructions linked above.
Before August 3rd at 11:59pm, participants can transfer their registration to someone else by visiting the event page and clicking the ‘Transfer’ button on the left hand menu.
After August 3rd at 11:59pm, all transfers must be done by following these step-by-step instructions:
1. The original participant sends the new participant their bib number and written permission to pick up the bib and transfer the registration
2. The new participant will go to Race Kit Pickup and pick up the race kit, including participant shirt
3. The new participant will take this race kit to the Help Desk at Race Kit Pickup to transfer the registration. Please Note it is a $10 fee for all participant transfers. Once the new participant completes registrations, paying the registration fee and transfer fee, the original participant will be refunded automatically. No transfer of funds is required to be made outside of Race Roster.
*Please note that each registration is restricted to one Transfer only.
*Only transfers executed through the official race registration platform, Race Roster, will be accepted. Canada Running Series and the Oasis ZooRun are not responsible for transfer arrangements made outside of Race Roster. Illegitimate registrations will not be recognized by the event.
In the case of an in-person race cancellation, participants will have the option to transfer into the virtual event or receive a refund.
Entry fees are non-refundable and non-transferable. That means that once the money is received and accepted, participants will not receive a refund and will not be able to defer their entry to another year.
We ask that anyone experiencing symptoms of COVID-19 on race day stay at home.
If you would like to receive your race kit, please have a friend or family member pick it up on your behalf. They must have your original Race Roster Registration Confirmation Email OR a text, e-mail, or hand-written note that states you allow them to pick up your race kit on your behalf. Race kits will not shipped or available for pickup after the race.
Registration for the Oasis ZooRun will open to the public on Monday, Feb 26, 2024, at 12pm EST.
