If I am unable to participate on race day, can I transfer my bib to someone else?

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Participants can transfer their registration to someone else online until August 5th based on availability. After this time, all transfers must be made in-person at Race Kit Pickup.
Before August 5th, to transfer your registration, visit the event page and click the ‘Transfer’ button on the left-hand menu. There is a $10 administrative fee (plus HST and processing fees) charged to the new participant. Once the transfer has been accepted and completed by the new participant, the original participant will be refunded their original entry fee, less processing fees. No transfer of funds is required to be made outside of Race Roster.
*Please note that each registration is restricted to one Transfer only.
*Only transfers executed through the official race registration platform, Race Roster, will be accepted. Canada Running Series and the Oasis ZooRun are not responsible for transfer arrangements made outside of Race Roster. Illegitimate registrations will not be recognized by the event.

If I am experiencing symptoms of COVID-19 on race day, will I be issued a refund for not attending the in-person event?

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Entry fees are non-refundable and non-transferable. That means that once the money is received and accepted, participants will not receive a refund and will not be able to defer their entry to another year.
We ask that anyone experiencing symptoms of COVID-19 on race day stay at home.
If you would like to receive your race kit, please have a friend or family member pick it up on your behalf. They must have your original Race Roster Registration Confirmation Email OR a text, e-mail, or hand-written note that states you allow them to pick up your race kit on your behalf. Race kits will not shipped or available for pickup after the race.