What happens if the event sells out?

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Unfortunately there is limited space in this event, and once we are sold out, we are unable to open more spaces. We do not maintain a waitlist for our events. We hope you will join us for another of our virtual events. You can find our events here: www.canadarunningseries.com

What does the registration fee go towards?

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The cost of the registration fee supports the virtual experience from start to finish, including, but not limited to: an exclusive participant shirt, a finisher medal, digital finisher bib & certificate, partner swag, a seamless experience from registration to race day, access to our online community, and more.

If I want to cancel my registration, what are my options?

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Race entries are non-refundable and non-deferrable, as noted in the waiver you accepted during registration.
If you purchased the Enhanced Refund Protection during registration, you can file your claim here: https://requestmyrefund.com/enhancedrefundprogram/refund
You can review the terms and conditions in your original confirmation email to see if you are eligible for a refund.

You also have the option to transfer your registration to another participant or another sub-event prior to the transfer deadline of March 25.

Transfer to another participant

Transfer to another sub-event

You do not need to email us if you are transferring your registration, you will just need to follow the instructions linked above.