Shipping

• I can no longer pick up in person, can I switch to shipping?
• I selected pick up but did not go during the pick up window. Can I still get my race kit?
• If someone in my household also registers, can we pay one $10 shipping fee?
• Why is there a $10 shipping fee?

Virtual Race Period

• Are there any Virtual Race Safety Tips?
• I don't live in Vancouver, can I still participate?
• I live in the Greater Vancouver Area and planned to come into Vancouver for my runs. How can I still participate with the new BC travel regulations that are in place until May 24th?
• When can I run the Virtual Race?
• Where can I run the Virtual Race?

Charity

• How do I donate to the official charity?

Results & Swag

• Do you mail race kits to addresses outside of Canada?
• Inputting Your Results
• What do I get with my Virtual Race?
• When can I pick up my race kit?
• When will I get my race swag?

Registration

• Can I cancel my registration?
• Can the CRS Credit be used for any CRS event?
• Does the CRS credit expire?
• How can I register?
• I accidentally registered twice. Can you remove a duplicate registration?
• I did not receive the registration confirmation - what should I do?
• What does the registration fee go towards?
• What happens if the event sells out?

Other

• Can I give my coffee credits to someone else?
• Can I use my Siply credits for anything other than coffee?
• How can I learn more about the Siply app?
• How long do I have to use my Siply credits?