Policies

Entry Policies

Entries are non-refundable, non-deferrable, and cannot be transferred between races.

It is a Canada Running Series policy that entries are non-refundable, non-deferrable, and non-transferable between races. Entries may be transferred between participants within the same event. It is the responsibility of the entrant to pick up their packet from registration. Packets will not be mailed prior to or after the event. After the event has taken place T-shirts may not be available, and prior to the event are available on a “first-come, first-served” basis.

The transfer of a registration to another participant must be done by logging into our official registration platform here. Only transfers through Race Roster will be accepted as this is the only way to securely manage the transfer of a bib from one participant to another.

Accessibility Information

Service Animal Policy

Service animals are the only animals permitted on course.

Trained, accredited service animals (animals trained to assist individuals with a medical or physical disability) may be permitted on course, provided that the procedures below are followed.

  1. Accreditation documentation by a recognized Assistance Animal program or equivalent. Only working animals (not including retired, trainee and companion animals), are permitted on course.
  2. The service animal must wear an identification harness for the duration of the event.
  3. The owner is responsible to clean up after their service animal.
  4. Race officials have the right to refuse participation if the service animal poses a safety concern.

Please note that the required documentation is to be submitted at least two weeks prior to the event. All documentation and inquiries should be directed to info@canadarunningseries.com.

References:
Blind Persons’ Rights Act
Accessibility for Ontarians with Disabilities Act
Human Rights Code

Participants Requiring a Support Person

Toronto Events

  1. The participant will register using the online registration system.
  2. Please contact info@canadarunningseries.com to provide your support person’s name and contact information.
  3. Your guide has 2 options:
    1. The guide can participate in the event at no cost.  They will need to complete the event waiver and wear the event “GUIDE” bib on their back.
    2. The guide can pay the full registration fee.  They will receive the event shirt, bib with timing chip & finisher medal.  They will need to wear the event “GUIDE” bib on their back.
  4. When the participant picks up their race kit, they will receive the additional “GUIDE” bib.

If you have any questions about the information above, please contact info@canadarunningseries.com.

Vancouver & Edmonton Events

For all Vancouver events, please email crswest@canadarunningseries.com to request registration of a support person, with the event and reason.

Wheelchair Participation

Participants requiring the use of a wheelchair are encouraged to register for the following events:

  • Toronto 10K
  • Vancouver Half-Marathon & 5K (only racing chairs permitted in the half-marathon distance — please contact race organizers)
  • Under Armour Eastside 10K
  • Toronto Waterfront Marathon, Half Marathon & 5K

Due to the steep hills and narrow paths, we do not encourage participants requiring the use of a wheelchair to register for the following events:

  • Spring Run-Off 8K & 5K
  • Oasis ZooRun 10K, 5K & Cub Run

Please note:

  • Motorized wheelchairs are permitted in the 5K events
    • must not exceed a speed of 5km/hour
    • must not exceed 40″ length x 30″ wide
  • Handcycles are not permitted
  • Early start times will not be permitted

If you have any questions about the information above, please contact info@canadarunningseries.com.

Accessible Customer Service Feedback

If you require an alternate assistive device or have any questions or comments with respect to the Accessible Customer Service or registration process offered by Canada Running Series, please contact us at info@canadarunningseries.com.

Environmental Responsibility

Canada Running Series is committed to producing world-class sustainable events. The Vancouver Half-Marathon has been invited to participate in the Gold Level INSPIRE Certification: A Legacy of Certified Responsible Performance from the Council for Responsible Sport, becoming the first and only event in Canada to receive this designation — full details here.

Highlights of achievements over the last four years include:

  • 98% Waste Diversion Rate for our Expo, Start Area, Finish Area, and course with Green Chair Recycling
  • All discarded clothing from Start Area collected and donated to shelter programs
  • Surplus food remaining after the event donated to local food banks
  • Carbon-Neutral Event – all 2015 event operations and 50% of local participant travel was offset with carbon credits
  • Free post-event shuttles reduce two-way trips and car drops
  • Water conservation methods are used on course and at Finish Area
  • Marketing materials are printed using biodegradable inks on FSC certified paper
  • Majority of food purchased is locally and/or organically produced
  • Renewable energy credits purchased to offset the energy used at our Expo
  • Zero-emission power stations and solar arrays to replace all fossil fuel generators at start/finish venues

Help us Run Green by following these tips:

  • Only take what you need — a lot of uneaten food is thrown away at events.
  • This applies to the water stations too — only take a cup if you need a drink.
  • Bring a reusable water bottle.
  • Recycle, recycle, recycle! Clearly labelled recycling stations will be located on the route and in the finish area. They will be supervised by friendly and knowledgeable volunteers. Take all your waste and recycling to these stations — don’t litter on the course!
  • Don’t forget to recycle all items that you take home from the event. All materials are compostable or recyclable! If you’re unsure simply ask our volunteers before you leave!
  • Bring your small hard-to-recycle items from home for recycling. Green Chair are offering all runners and spectators free recycling for batteries, cell phones, small electronics and lightbulbs.
  • Take public transit to the event. Our Expo is easily accessible via SkyTrain, Canada Line, and SeaBus while both UBC and Kitsilano are serviced by a number of buses (increased UBC service on Sunday morning).
  • If you are driving, carpool to the start line at UBC and take our free post-event shuttles back from the finish.
  • A free Bike Valet will be available at the Finish Line.

Contact

If you have any questions, don’t hesitate to contact info@canadarunningseries.com. We strive to respond to each and every inquiry as quickly as possible.

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