I did not receive the registration confirmation – what should I do?

By | Packet Pickup, Registration | No Comments

When will I receive the registration confirmation?

You will receive a confirmation email as soon as your registration is confirmed.

If you did not receive a confirmation please follow these steps

  • Sign In to your Participant Dashboard 
  • Select “My Transaction History” on left hand side of the page
  • Navigate to the section labelled ‘My Transactions’ (in blue) and scroll down to view the registration in question
  • On the far right under ‘Notes’ click ‘Receipt’
  • A link will pop open with a PDF file version of your receipt, please download

Can you confirm that I am registered?

You can confirm your registration here:

CONFIRM REGISTRATION

 

NOTE: Please enter only your First and Last Name OR email and click the search icon
If your information populates below you are successfully registered for the event.

Can I get a copy of my confirmation?

You can find your registration confirmation by logging into your Race Roster account.

  • Sign In to your Participant Dashboard
  • Select “My Transaction History” on left-hand side of the page
  • Navigate to the section labelled ‘My Transactions’ (in blue) and scroll down to view the registration in question
  • On the far right under ‘Notes’ click ‘Receipt’
  • A link will pop open with a PDF file version of your receipt, please download

I cannot make it to packet pickup, how can I get my race kit?

By | Packet Pickup | No Comments

I am not able to make it to the packet pickup, how can I pick up my race kit?

If you are not able to make it to the race expo to pick up your race kit, we would suggest finding a family or friend member attend the expo to pick up your race kit.

Will we be able to pick up our race kits on race morning?

Race day pick-up is available for out-of-town runners ONLY.

If you are picking up your kit on race day, we suggest arriving 90 minutes before the race start, as this is a very busy time and the lines can be long. We cannot delay the race start for those who have not picked up their race kit.

Can my race kit be mailed to me?

Race kits will not be mailed prior to or after the event. They need to be picked up at the race expo.