I want to donate my entire credit to a charity. How do I do that?

By | Charity Challenge, Registration | No Comments

On behalf of all our charities, thank you!! These times are especially tough for them and we are so appreciative of your generosity. Although we are not able to donate your entire entry to a charity, our Virtual Race option allows you to donate to one of our official charities while supporting Canada Running Series. This option also allows for you to participate in a race while continuing to fundraise for your charity. 

Why wasn’t the processing fee included in the refund/CRS Race Credit?

By | Registration | No Comments

The Race Roster technology and support service starts at the time of registration. A large portion of the processing fee is paid to our credit card processing merchant provider at the time of the original transaction. Unfortunately, with these factors considered, Race Roster is not able to waive the processing fee for Event Organizers that are faced with the tough reality of cancelling events due to COVID-19. 

How do I make my selection?

By | Registration | No Comments

To make your selection please follow the steps here:

  1. Visit your participant dashboard (https://raceroster.com/dashboard/welcome)
  2. Locate the Scotiabank Vancouver Half Marathon icon and click “View Registration.”
    • If you do not see your registration please scroll down to the claim section of your dashboard and click “Claim” next to the Scotiabank Vancouver Half Marathon icon.
  3. Click “Edit registration” in the right corner
  4. Select the option you would like under “Alternative Registration Options” and click “Save” to submit your choice