Nov 16 2023
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What is the Green Bib Program?

By | Registration, Registration | No Comments
The Green Bib Program gives participants with the choice about whether to receive a race shirt and medal as part of their race day experience. If a participant chooses the Green Bib option, a donation will be made to a participating sustainability charity in lieu of a race shirt and medal. On race day, they will be wearing a green bib to indicate this choice.
At Canada Running Series, we’re always looking for ways to reduce our environmental impact, and we want to provide our participants with that same ability. By offering the green bib as a registration option, we allow our participants to be in choice about what they receive as part of their race experience.
Nov 23 2022
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What are the processing fees that I’m charged with my registration?

By | Registration, Registration | No Comments

Race Roster collects a fee on all transactions (processing fees) as this is an industry standard. Their team assists our races from beginning to end, and this fee allows them to provide meaningful customer support to all participants, covers merchant costs of processing the transaction, the technology costs of developing an online registration platform, includes event cancellation protection for participants in the case of an emergency, and ensures that the online race experience is seamless for all.

We understand that some people aren’t familiar with where these fees are spent, and may think they are an irrelevant added cost, though without them, we would not be able to host the events that we do.

Dec 22 2021
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What happens if the event sells out?

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Unfortunately there is limited space in this event, and once we are sold out, we are unable to open more spaces. We do not maintain a waitlist for our events. We hope you will join us for another of our virtual events. You can find our events here: www.canadarunningseries.com

Dec 22 2021
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How do I confirm that I am registered?

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You should receive a confirmation email as soon as your registration is confirmed. If you did not receive a confirmation please follow these steps:

– Sign in to your Participant Dashboard.
– Click the confirmation number listed beside your virtual event distance
– Your registration confirmation details will pop up in a new window. You can select to print this receipt for your records

Feb 25 2021
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What is a Virtual Race?

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A virtual race allows our participants to complete their race anywhere, and any time within the virtual race period. The virtual race period for the 21K de Montreal is April 1st – May 31st. The online results platform allows runners to input their time and see their results compared to other runners. Race kits will be mailed to all Virtual participants.

Jan 26 2021
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What does the registration fee go towards?

By | Registration | No Comments

The cost of the registration fee supports the virtual experience from start to finish, including, but not limited to: an exclusive participant shirt, a finisher medal, digital finisher bib and certificate, partner swag, a seamless experience from registration to race day, access to our online community, and more.