Have a Question?
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Virtual
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In-Person
- Can I cancel my registration? Can I get a refund?
- Can my CRS Race Credit from a cancelled 2020 race be used for any CRS event?
- Does the CRS Race Credit expire?
- How do I confirm that I am registered?
- How do the shirts fit?
- The shirt size I requested does not fit, can I exchange it?
- What are the age requirements? How old must I be on race day?
- What are the processing fees that I'm charged with my registration?
- What does the registration fee go towards?
- What happens if the event sells out?
- Articles coming soon
- Are there washrooms at the start line?
- Is there a course time limit for the races?
- Is there food at the finish line?
- Is there water at the Finish Line?
- What happens if I don't complete the race within the course time limit?
- Where is the Finish Line?
- Where is the Start Line?
- Will there be a water station on course?
- Will there be cheer stations along the course?
- Articles coming soon
- Can I defer my entry due to pregnancy or postpartum?
- Can I transfer into another sub-event?
- Can I transfer my registration to another participant?
- Does the CRS Race Credit expire?
- How do the shirts fit?
- If I live outside of Canada, can I register for the In-Person event?
- If the race is cancelled for any reason, will we be refunded our entry fee?
- What are the age requirements? How old must I be on race day?
- What are the processing fees that I'm charged with my registration?
- What is the Green Bib Program?
- Articles coming soon
- Does Race Roster's Enhanced Refund Protection Program require proof when making a claim?
- How do I provide proof of my claim?
- How do I submit a claim?
- I filed a claim and it was approved, where is my payment?
- If I transfer my registration is the Enhanced Refund Protection policy applied to the new registration?
- Is there a deadline to submit a claim?
- What does the Enhanced Refund Protection offer?