Why did you previously offer the virtual for free to already registered participants and are now charging $35?

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Following our most recent communication in March, we received a lot of feedback about what we were offering. We realized we needed to give you, our customers, more choice about what to do with your registration. In order to do this, we needed to add a fee to register for the Virtual Race. This fee allows us to give you an even better experience that includes a shirt, a medal and special offerings from our partners. 

I already deferred my registration to the fall, do I need to do anything?

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Yes, you will need to make a new decision based on the updated offering. In order to create these new offerings, we had to remove everyone who was previously registered for the fall date. To make your new selection, please refer to the instructions listed in your email from April 17th. 

If you wish to run in a future Canada Running Series event you will select option 2, which gives you an entry into any Canada Running Series event in the future. Registration for the fall date will open in July. 

I already deferred my registration to next year, do I need to do anything?

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Yes, you will need to make a new decision based on the updated offering. In order to create these new offerings, we had to remove everyone who was previously registered for the 2021 date. To make your new selection, please refer to the instructions listed in your email from April 17th. 

If you wish to run in a future Canada Running Series event you will select option 2, which gives you an entry into any Canada Running Series event in the future. Registration for the fall date will open in July. 

I paid for three race entries, why am I only being credited for one entry?

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CRS Credit for the race goes back to the account of the participant who is registered for the event. This is to allow them to be able to register for a new race so that you can still run together! If you would prefer to receive all three credits you paid for, please email info@canadarunningseries.ca(or “please reply letting us know” if they’ve already emailed in)